Executive, Guest Service

19 hours ago


Central Singapore CapitaLand Full time

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

**Job Description**:
**Responsibilities**:
You will:

- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
- Verify revenue from all sources and follow up on any discrepancies in reports
- Account for all financial transactions at the front desk accurately during your shift
- Handle end-of-day bookkeeping, auditing and account reconciliation
- Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
- Perform end-of-day procedures and produce daily reports
- Perform related tasks as assigned

**Benefits**:

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.



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