Executive, Guest Service

4 hours ago


Central Singapore CapitaLand Full time

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

**Job Description**:
**Responsibilities**:
You will:

- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
- Verify revenue from all sources and follow up on any discrepancies in reports
- Account for all financial transactions at the front desk accurately during your shift
- Handle end-of-day bookkeeping, auditing and account reconciliation
- Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
- Perform end-of-day procedures and produce daily reports
- Perform related tasks as assigned

**Benefits**:

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.



  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities: Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities Attend to guests' needs and enquiries. Handle checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay. Requirements Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    **Job Description**: **Responsibilities**: - Handle checking-in and checking-out of guests. - Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience - Supervise, monitor and evaluate the service standards provided by the Guest Services team - Communicate actively and closely with the team to...


  • Central Region, Singapore The Ascott Limited Full time $30,000 - $50,000 per year

    Job Description – lyf Guard (Guest Service)Join our team as a lyf Guard, where you'll be the ultimate guest service professional and the primary point of contact for our vibrant community, embodying the essence of lyf. As the face of lyf, you'll create an inclusive and collaborative environment that guests will love. Being a lyf Guard requires exceptional...


  • Central Region, Singapore Amara Singapore Full time $40,000 - $60,000 per year

    JOB RESPONSIBILITIES :Greet and welcome guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Responsible for checking in guests such as registering and assigning rooms to guests.Issues access card and escorts guest to their room.Manages guests' accounts and information availability in the...


  • Central Region, Singapore The Garcha Group Marriott International Full time $40,000 - $80,000 per year

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha Group...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: **Responsibilities**: You will: - Assist guests...


  • Central Region, Singapore The Ascott Limited Full time $40,000 - $60,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in...


  • Singapore Conservatorium Hotel Full time $30,000 - $60,000 per year

    Guest Services Executive (Front Office / Concierge)JR-02097RoomsFull timePermanentMandarin Oriental, SingaporeGUEST SERVICES EXECUTIVE (FRONT OFFICE/CONCIERGE)Mandarin Oriental, Singapore is looking for a Guest Services Executive (Front Office/Concierge) to join our Rooms team.Are you a master of craft? Do you thrive in a team that succeeds together,...