Customer Service Executive
3 days ago
**More than a Customer Service Executive, I represent Amore Fitness’ branding positively in a myriad of settings.**
As our Customer Service Executive, you are the voice of our brand by connecting actively with our customers. We are seeking customer-oriented, committed and patient individuals who are willing to assist our customers with a smile and ensure that our operations are running smoothly. Join us and be part of a dynamic and upbeat team that will value add your learning and growth as a Customer Service Executive
**Your contributions to our joint success**
- Handle front-desk administrative duties and enquiries
- Serve and engage all walk-in customers with superior service
- Attend, resolve and report all customers’ complaints to management
- Provide support and assist in all customer-related matters, including customers’ transaction records
- Check and ensure all posters, promotion mechanics are updated promptly and all signage is displayed clearly and visibly
- Monitor stock replenishment with proper transfer procedures
- Coordinate, record, monitor and update of appointments and members’ attendance
- Maintain branch cleanliness, hygiene and image
**What does it take to be a Customer Service Executive**
- Service oriented with good interpersonal skills
- Well-groomed
- Able to work retail hours (5 working days per week)
**Perks you can look forward to**
- Free usage of gym facilities, swimming pool and fitness classes
- Incentives for beauty services and beauty care products
- Birthday vouchers
- Medical & Dental benefits provided
- Career advancement opportunities
- Training will be provided
We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.
**Job Types**: Full-time, Part-time
Part-time hours: 8-9 per week
**Salary**: $1,500.00 - $1,700.00 per month
**Benefits**:
- Employee discount
- Gym membership
Schedule:
- Day shift
- Flexible hours
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Signing bonus
**Education**:
- GCE 'O' Level or GCE 'N' Level (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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