Director, People

**Director, CPS SG People & Culture**

Pacific Refreshments Pte Ltd (Coca-Cola Singapore) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.

We champion a safety-first culture, dedicated to protecting our employees' well-being and fostering a secure workplace that values each individual.

Pacific Refreshments Pte Ltd is a winner of the ‘2020 HR Asia Best Companies to Work For’ Award.

**Position Overview**

Coca-Cola’s strategic concentrate manufacturing plant in Asia is an export facility specializing in the manufacturing and supply of concentrates and beverage bases. With a complex portfolio supporting the ASEAN, South Pacific, and Southwest Asia Business Units, the plant is expected to double its manufacturing and warehousing capacity within the next 3-5 years.

This position serves as the HR Strategic Business Partner for Pacific Refreshments, providing both strategic and execution leadership for the people function. As a key member of the Plant Leadership Team, the role is responsible for developing and implementing strategic directions that position the organization as a world-class manufacturing operation.

**Responsibilities**:
**Strategy and Organizational Development (OD)**:

- Partner with Plant Leadership Team to establish strategic and operational directions for the Integrated People Plan of the Plant (including annual business planning) and define organizational design and structure to support current and future business needs.
- Partner with Plant Leadership Team and People Managers to identify business and organization capability needs; develop and implement business solutions and initiatives to support business goals and brings attention to implications of short and long-term decisions, strategies, and large-scale change efforts that will yield sustainable business results.
- Develop and ensure successful deployment of the OD framework to build a high performing organization culture and set the foundation to develop organizational capabilities of people managers and associates to support business goals.
- Act as a change management facilitator to support business and people side of change.
- Support OE programs and interventions to deliver productivity, value creation and process improvements across the organization.
- Support the organization with external affairs relationships such as industry, community, schools, government agencies, etc. as required.

**HR Programs and Processes**
- Establish and implement HR strategies and programs to support business needs.
- Lead and ensure timely deployment of global processes such as Performance Enablement (PE), People Development Forum (PDF), and Annual Rewards Management Program including calibration sessions for the Plant.
- Ensure talent pipeline and development plan are in place for critical roles. Identify talent gaps, develop and implement development plans to support talent and succession plan.
- Lead resource planning, develop and execute hiring strategy to support business needs.
- Develop and implement orientation and on-boarding program for new hires.
- Leverage HR Service Delivery Model and work with various SBPs, COEs and Associate Services (e.g. Compensation, Global Mobility, Workforce Administration, Payroll and Benefits, etc.) across the system to ensure smooth deployment of HR services in the organization.
- Establish and ensure HR processes, policies, and guidelines are in place to support Human Rights Policy, KORE, Employee Health and Hygiene Program, ISO certifications, local statutory/regulatory and any other corporate compliance requirements.
- Develop job descriptions with people managers. Coordinate with Compensation COE and Job Evaluation Team on job evaluation and job grading for job positions.
- Participate as an active team member of CPS HR East Operations.

**Employee Engagement and Programs**
- Lead Culture and Engagement Surveys deployment in the organization. Conduct results analysis including focus groups, develop and implement action plan to close gaps and sustain positive employee engagement.
- Lead Coca-Cola Ambassador initiatives manage employee relations (including union where applicable), welfare and communication programs to support culture building and sustain momentum for employee engagement.
- Develop and deploy local employee reward and recognition programs as a vehicle to drive high performance and employee engagement.

**Organizational Capability Development**
- Partne