Presales

1 week ago

Singapore SMARTOSC PTE. LTD. Full time

As the demand for Digital Transformation using e-commerce globally is snowballing, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in Singaporean market.

The Presales mission is to support the Sales team with technical insights, product presentations and solution architectures for some of the most visionary and prominent businesses.

This role works closely with Division Managers and Sales team as part of the team to engage with prospects, existing clients and implementation partners.
- Manage the quality of overall deliverables throughout end-to-end sales process
- Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
- Participate in scope discovery meetings with prospects as requested
- Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
- Present value and technical knowledge when demonstrating ecommerce platforms
- Proactively build relationships with customers to become a trusted advisor
- Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions
- Provide post-sales support to project managers in order to reduce costs and optimize profitability Take ownership and responsibility for customers’ risks and issues, when required

**Requirement**:
**Essential**:

- Good in both spoken and written English
- Mandarin speaking is perferred
- Strong technical knowledge on at least one ecommerce platform
- 5+ year experience in IT service presales experience and in customer-facing roles
- Sound sales and organizational skills for better sales pitch and collaterals
- Excellent writing proposals spanning business and technology domains
- Ability to work independently and proactively
- High level of understanding of search, recommendation and analytics systems

**Desirable (Good to have)**:

- Experience working/living in cross-culture, international environments
- Experience from international projects is a plus Bachelor’s degree or equivalent years of experience in related position

**Offer Details**:
Be part of the Singapore growth market with the backing of a multinational company. Opportunity to relocate to another country. Career growth opportunity (promotion) based on performance. Deep insights and learning in the Digital Technology space. New learning experience from senior members within the digital industry.

**Benefits**:

- Attractive salary package
- Built high-level, and valuable connections
- Receive Professional BD training through SmartOSC’ s Sales Academy
- Coach by experienced Senior Technical Lead & Solution Architect
- Performance review twice a year
- Heath Insurance, Annual Leave, CPF contribution

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