Customer Success Manager

5 days ago


Singapore Achieve Group Full time

Competitive salary + 13 month + generous VB
- Shipping Industry
- Digitalization initiative

A booming digitalized shipping industry simplifying order and tracking process. The company aims to improve and build a greener approach in shipping.

**About the Customer Success Manager role**:
Understanding new logistics technologies and market needs, the Customer Success Manager will be taking initiation in making changes to the companies’ technology.

**Key Responsibilities**:

- Explore and adopt technologies to improve operation efficiency and effectiveness, and add value to customers.
- Develop and optimize global logistics systems capabilities and processes
- Provisioning of new logistics projects and initiatives/innovations
- Identifying pain point, issues, risks and identify appropriate digital solutions to address them.
- Keep on top of the latest technology trend, proposing new and emerging technologies and partnerships for logistics industry
- Collaborate with IT professionals to implement effective systems
- Provide project updated on a consistent basis to various stakeholders about strategy, adjustments and progress
- Creating functional specifications for solutions
- Uses analytic methods and tools to Track KPIs and report on supply chain performance and also understand, predict, and/or control logistics operations and processes.

**Key Requirements**:

- Global logistics operations and biz transformation experience
- Reporting and analytics capabilities
- Experience in system implementation
- Familiarity with supply chain processes (e.g. logistic domain, inventory planning, warehouse management)

**Additional Information**:

- Location: Central
- Working Days: Monday to Friday

**HOW TO APPLY**:
Please indicate the below information in your resume:

- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work

**YOUR SUCCESS IS OUR ACHIEVEMENT**

**Notice**:
Cessation of Collection of full NRIC Numbers:
**Salary**: $6,000.00 - $9,000.00 per month

Schedule:

- Day shift
- Flexible hours
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus



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