Director of Operations

1 day ago

Singapore QUAN AN CONSTRUCTION PROJECT PTE. LTD. Full time

The Director of Operations has the authority, responsibility, and accountability for the overall operations and financial success of the programs and initiatives, and functions as a team member, team leader, and supervisor.

The scope of the operations function covers five main areas:
1) **Operations Strategy and Service Delivery Planning**
- Planning and developing operations strategy and services.
- Analyse relevant business data and numbers. Present crystalized points to the shareholders.

2) **Operations Monitoring & Improvement**
- Developing systems and controls to facilitate monitoring of operational KPIs against pre-defined and agreed targets.
- Continuously monitoring operational performance and developing robust action plans to address areas of under-performance.
- Lead a team of HODs and managers to deliver and achieve excellent operational outcomes in clinic management, customer service and relationship building with key stakeholders

3) **Operations Support Services**
- Day to day management of operations services within the facilities to ensure effective and efficient service delivery while maintaining highest levels of safety and quality.

4) **Facilities Management**
- Ensure efficiency of all capital projects and compliance with all statutory and mandatory requirements as well as integration with overall company’s strategic objectives.

5) **Corporate Affairs**
- Day-to-day management of the Group corporate affairs including defining strategic communications and aligning internal and external communications across business units.

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