Outbound Sales Coordinator

3 days ago

Singapore PHAOS TECHNOLOGY PTE. LTD. Full time

The Outbound Sales Coordinator plays a critical role in driving the success of a company's sales efforts by coordinating and supporting outbound sales activities. This role involves a combination of strategic planning, communication, and administrative tasks to ensure the smooth execution of sales campaigns and initiatives. The Outbound Sales Coordinator collaborates closely with the sales team, marketing department, and other relevant stakeholders to maximize sales opportunities and achieve revenue targets.

**Job Scope**:
1. Compaign Planning and Execution:

- Collaborate with the sales and marketing teams to develop outbound sales campaigns and strategies.
- Develop and maintain a schedule for sales campaigns, ensuring timely execution and follow-up.

2. Lead Generation and Prospecting:

- Identify potential leads through research, data analysis, and leveraging existing databases.
- Use various tools and platforms to generate leads,
- such as CRM systems, lead databases, and social media.

3. Communication and Follow-up:

- Follow up with leads to answer questions, provide additional information, and nurture the relationship.

4. Data Management:

- Maintain accurate and up-to-date records of leads, interactions, and sales activities in the CRM system or relevant software.
- Generate reports on sales activities, campaign performance and lead conversion rates.

5. Collaboration:

- Work closely with the sales team to align outbound sales efforts with overall sales goals and targets.
- Coordinate with marketing to ensure consistent messaging and branding across outbound sales campaigns.

6. Customer Relationship Building:

- Build and maintain positive relationships with potential leads, addressing their inquiries and concerns professionally.

7. Feedback and Improvement:

- Gather feedback from sales team members on the quality and relevance of leads.
- Identify areas for process improvement and suggest strategies to enhance outbound sales effectiveness.

8. Training and Support:

- Provide training and guidance to new sales team members on outbound sales techniques and best practices.
- Assist in developing sales scripts and materials for outbound communication.

**Proposed Experience**:

- Proven experience in a sales coordination or outbound sales support role.
- Strong communication skills, both written and verbal.
- Familiarity with CRM software and lead management systems.
- Excellent organizational skills and attention to detail.
- Ability to work well under pressure and meet deadlines.
- Knowledge of sales techniques and strategies.
- Positive and adaptable attitude in a dynamic sales environment.

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