Warranty Administrator

1 day ago


Singapore Dynamic Human Capital Full time

Job Description

**Position**: Warranty Administrator (Automotive | No Experience Required)

**Salary**: $2,400 - $2,600 + OT

**Location**: West

**Working Hours / Days**: 8.30am - 5.30pm (Mon - Fri) / 8.30am - 1.30pm (Alt Sat Off)

**Responsibilities**:
Control the time units of warranty jobs and all clocking
Prepare and process warranty claims for submissions to PAP/PAG via the WWS warranty system
Monitor the status of warranty claims after submission
Inform the After-Sales Manager / Service & Workshop Manager / Workshop Executive of rejected claims; to review and re-submit the claim to PAP/PAG
Provide weekly report on warranty claim status to After-Sales Manager / Service & Workshop Manager / Workshop Executive
Responsible for labelling warranty tagged and upkeep of warranty/goodwill parts and their disposal according to company Guidelines
Responsible to keep the warranty storage room clean and organised and locked
Update warranty records and provide monthly submissions summary to After-Sales Manager / Service & Workshop Manager / Workshop Executive
Update of Recall and Workshop campaign to all relevant after-sales staff and Recall campaigns to Land Transport Authority (LTA)
Follow up closely with relevant after-sales staff pertaining to recall campaigns and workshop campaigns
Control all job cards especially warranty jobs to assure that all relevant details are mentioned, customer signatures are included, and all requested documents/test logs/photos are attached
Check at random the number of outstanding campaigns not completed through the WWS system to ensure that all recall campaigns are carried out accordingly
Monitor and ensure all relevant information is correct in PQIS and closing of PQIS jobs in the PPN system
Any other suitable duties assigned from time to time by the Management

**Requirements**:
At least 2 years of relevant administrative experience
Minimum NTC 2 / NITEC in Automotive or equivalent
Positive and willing to learn attitude
Proactive and strong team player with initiative
Meticulous and well organised in area of work

Koh Hian Khng Nick
Dynamic Human Capital Pte Ltd

**Registration No**: R1769319

**License No**: 12C6253

Not Specified

Minimum of 2 year(s) experience needed for this position



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