Guest Services Executive

1 day ago


Singapore NTUC CLUB Full time

Preparation and hosting of VIPs
- Develop and champion initiatives/guest delight to improve the guest experience for Integrated Waterpark Resort (IWPR: D'Resort & Wild Wild Wet)
- Develop and champion initiatives to gather reviews and improve rankings
- Walk the ground to review/implement improvement works, liaise closely with relevant departments to resolve feedback from guests
- Ensure smooth daily operations for guests and partners (VIPs/guest delight/programming)
- Collate and compile the monthly reports and analysis for IWPR VIPs/Guest delight activities
- Provision of support for Guest Services Operations (IWPR feedback and enquiries through all channels, monitoring and replying to Social Media and OTA platforms, collating compliments and gathering Tripadvisor reviews)
- Perform any other duties as and when assigned

**Requirements**:

- Diploma or Higher Nitec in hospitality/tourism management
- 1 - 2 years of experience in customer service or guest experience
- Computer literature
- Good communication and interpersonal skills
- A team player and adaptable to changes



  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    **Responsibilities**: - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay **Requirements**: - Good interpersonal skills and positive working attitude - Service oriented - A good team player -...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities Attend to guests' needs and enquiries. Handle checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay. Requirements Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...


  • Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Hotel Guest Service Executive Basic Salary: $2800 - $32005 days work week 3 shifts rotating 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown)Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond to guest...


  • Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Hotel Guest Service Executive Basic Salary: $2800 - $3200 • 5 days work week • 3 shifts rotating • 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown) Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Overview Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our...


  • Singapore Pullman Singapore Orchard Full time

    **Guest Services Executive** The Guest Services Executive will demonstrate the essence of creating an exceptional guest journey. He/she is committed to taking care of the guests from the moment they arrive through to their departure. The Guest Services Executive will also actively participate in the ALL Loyalty Program. **What is in it for you**: -...


  • Singapore PHOENIX OPCO PTE. LTD. Full time

    Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where you get coaching and...


  • Singapore ibis, ibis Styles, ibis budget Full time

    Description Company Description Set amidst the Asian Medical Hub of Mount Elizabeth Hospital, Ibis Singapore Novena is located at the outskirts of Singapore’s city centre. The hotel is a 10‑minute walk from the United Square and Velocity Mall. It is a 15‑minute drive from the popular Orchard Road and the Central Business District. Job Description We...


  • Singapore ibis, ibis Styles, ibis budget Full time

    Company Description Set amidst the Asian Medical Hub of Mount Elizabeth Hospital, Ibis Singapore Novena is located at the outskirts of Singapore's city centre. The hotel is a 10‐minute walk from the United Square and Velocity Mall. It is a 15‐minute drive from the popular Orchard Road and the Central Business District. Job Description We are looking for...


  • Singapore 30 BENCOOLEN PTE. LTD. Full time

    30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road. Job Highlights: - 5-day work week - Career Progression Opportunities - Dynamic team **Job Description**: - Reporting to the...