Guest Services Executive

1 week ago

Singapore ibis, ibis Styles, ibis budget Full time

Company Description Set amidst the Asian Medical Hub of Mount Elizabeth Hospital, Ibis Singapore Novena is located at the outskirts of Singapore's city centre. The hotel is a 10‐minute walk from the United Square and Velocity Mall. It is a 15‐minute drive from the popular Orchard Road and the Central Business District. Job Description We are looking for a Guest Service Executive to be the first point of contact for our guests and to ensure that every guest enjoys a warm, welcoming, and seamless stay. Key Responsibilities Perform check‐in, check‐out, and cashiering duties in accordance with hotel standards. Accurately update and maintain guest information in the Hotel Property Management System (PMS). Handle reservations and guest inquiries via email, phone, and in person. Manage and record all reservations and transactions accurately in the PMS. Address and resolve guest complaints promptly and professionally. Provide detailed information about the hotel, available rooms, rates, and amenities. Actively promote and enroll guests in the Accor Loyalty Program, ensuring they are informed of its benefits and rewards. Welcome our loyalty members with warm and friendly professionalism, ensuring they feel recognized and valued. Coordinate with the housekeeping team to ensure rooms are clean, tidy, and ready for guests. Support administrative and marketing functions as required. Perform other ad‐hoc duties as assigned by the Manager. Qualifications Minimum GCE 'O' Level qualification Able to perform rotating shifts, including weekends and public holidays Possess a positive attitude, outgoing personality, and strong public relations skills Prior experience in the hospitality industry and knowledge of Opera Cloud will be an advantage What We Offer Fun and engaging workplace culture Comprehensive training provided Career progression opportunities within Accor Seniority level Entry level Employment type Full-time Job function Other Hospitality Referrals increase your chances of interviewing at ibis, ibis Styles, ibis budget by 2x Get notified about new Service Executive jobs in Singapore, Singapore. #J-18808-Ljbffr

  • Guest Services Executive

    1 week ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    **Responsibilities**: - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay **Requirements**: - Good interpersonal skills and positive working attitude - Service oriented - A good team player -...

  • Guest Services Executive

    5 days ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities Attend to guests' needs and enquiries. Handle checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay. Requirements Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...

  • HOTEL GUEST SERVICE EXECUTIVE

    5 days ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Hotel Guest Service Executive Basic Salary: $2800 - $32005 days work week 3 shifts rotating 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown)Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond to guest...

  • HOTEL GUEST SERVICE EXECUTIVE

    4 hours ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Hotel Guest Service Executive Basic Salary: $2800 - $3200 • 5 days work week • 3 shifts rotating • 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown) Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond...

  • Guest Services Executive

    1 week ago

    Singapore Pullman Singapore Orchard Full time

    **Guest Services Executive** The Guest Services Executive will demonstrate the essence of creating an exceptional guest journey. He/she is committed to taking care of the guests from the moment they arrive through to their departure. The Guest Services Executive will also actively participate in the ALL Loyalty Program. **What is in it for you**: -...

  • Guest Services Executive

    2 weeks ago

    Singapore Paradox Clarke Quay Full time

    Description Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our...

  • Guest Services Executive

    2 weeks ago

    Singapore Paradox Clarke Quay Full time

    Description Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our...

  • Guest Services Executive

    2 weeks ago

    Singapore NEW PARK PROPERTY PTE. LTD. Full time $30,000 - $45,000 per year

    The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.Primary...

  • Guest Service Executive

    1 week ago

    Singapore PHOENIX OPCO PTE. LTD. Full time

    Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where you get coaching and...

  • Executive, Guest Service

    2 weeks ago

    Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage front office operations - Supervise team's...