Regional Retail Operations Manager

3 days ago

Singapore HERMES SOUTH ASIA PTE. LTD. Full time

The Regional Retail Operations Manager has a supporting role for the region, coordinating between HQ and subsidiaries on all aspect of retail operations. He/She offers a constant support to the retail network on all processes and tools to improve in-store operations, both back-office (stock and admin) and front office (sales and service), supply chain (including warehouse), and to deploy omni-channel with them

**RETAIL OPERATIONS**
- Define regional strategy for efficient operations across 5 retail domains (stores, warehouses, ecommerce, Call Centers and Aftersales) while preserving Group core models
- Define and arbitrate regional and local deployment priorities to accompany subsidiaries’ development while preserving a consistent regional’s strategy (10 countries, 33 stores, 7 ecom)
- Continuously improve and transform the operations (in stores, at the warehouse, online, at call centers and in aftersales) to adapt them to new challenges and more specifically to SAP retail adoptionAnimate the Regional Operations community, including warehouse community and aftersales community, to ensure alignment and transversality

**SAP TRANSFORMATION**
- Anticipate the impact of SAP on local current operations (mainly stores, ecom, supply and warehouses)
- Mobilize and engage local stakeholders, promotes Retail SAP and ensures adherence to core model
- Arbitrate on process changes and priorities regarding local improvement requests
- Define and coordinate local action plans to mitigate risk on SAP projects and on local operations
- Propose adaptations to regional/local organizations, tools or process to new way of working with SAPMonitor local adoption and reports to local leadership/central team on adoption status, resistances/blockers and feedback collected from the fields

**MANAGEMENT**
- Manage at least 1 headcount, depending on needs
- Transfer knowledge on retail operations and transformation methodology
- Allocate projects and tasks within the team: _smartOps 2.0, Care+, New guidelines for CRC, Ecommerce processes formalization, Warehouses extension, SAP dedicated stream,_
- Communicate and co-build and delegate
- Give priorities and arbitrate when neededManage team budget

**PROFILE REQUIREMENTS**
- Minimum 7 years relevant experience in a luxury retail environment
- Retail and service oriented, with good knowledge of front and back office operations, acquired through previous experience in sales or operations.
- Strong project management skills and good analytical skills
- Cross functional working skills and good communicator (across multiple levels of management and ability to work with diverse cultures)
- Experience in leading transformation project.
- In depth knowledge of retail tools (eg. SAP, Cegid), IT savvy
- Hands-on and “can do” attitude, pragmatism and proactivity
- Rigorous, structured, organized and reliable
- Fluent in English; French is an advantage

  • Retail Performance Manager, APAC

    7 days ago

    Singapore Coty Full time

    Retail Performance Manager, APAC (Regional)Coty is a world leader in beauty, with an illustrious roster of cosmetics, skincare & fragrance brands. Our mission is to challenge the definition of beauty, celebrate diversity, and empower authenticity. Beauty, for us, means inclusion and helping everyone shine in their unique way. The Retail Performance Manager...

  • Retail Manager

    2 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    The main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and...

  • Regional Retail Innovation

    6 days ago

    Singapore Samsung Electronics Full time $90,000 - $120,000 per year

    Position SummaryAs a Retail Innovation Specialist, you'll be working on projects that connect online and offline experiences. This role will involve close coordination & collaboration with the retail teams of local subsidiaries and contribute to creating high-quality reports for C-level executivesRole and ResponsibilitiesSupport field force strategy...

  • Regional Marketing Manager

    3 days ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    **REGIONAL MARKETING MANAGER **SINGAPORE **ROLE AND DEPARTMENT** The Regional Marketing Manager is a key contributor in the Asia Pacific’s Regional Marketing team where the incumbent will be managing the full brand management aspect of the assigned brands including the acceleration of the brands’ growth in the region that encompass the right product...

  • Regional Education Director

    3 days ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...

  • Asset Protection and Operations Excellence Manager, SEA Retail

    7 days ago

    Singapore Operations OO Full time

    If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...

  • Assistant Manager, Retail Operations

    3 days ago

    Central Singapore PERSOLKELLY Full time

    We are seeking to hire an Assistant Manager, Retail Operations - reporting to the Senior Manager, Retail Excellence and Customer Experience, the role will be developing and leading the rollout of retail operations & processes across the region, acting as the custodian of all store related processes within the organisation whenever there are new initiatives...

  • Asset Protection and Operations Excellence Manager, SEA Retail

    13 hours ago

    Singapore Operations OO Full time $80,000 - $120,000 per year

    If you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...

  • Manager / Assistant Manager, Retail Operations

    1 day ago

    Singapore Annexion Partners Pte Ltd Full time

    Location: - Singapore- Discipline: - Client type: - Contact: - Ethan Tan- Reference: - 957- Posted: - 12 minutes agoWe are currently working with a regional real estate property manager in looking for an Assistant Manager / Manager of Facility Management Professional for the retail segment of the mall. If you are successful in this role, you will be working...

  • Regional Retail Innovation

    4 days ago

    Singapore Samsung Asia Pte Ltd Full time

    Position Summary As a Retail Innovation Specialist, you’ll be working on projects that connect online and offline experiences. This role will involve close coordination & collaboration with the retail teams of local subsidiaries and contribute to creating high-quality reports for C-level executives Role and Responsibilities Support field force strategy...