Operation Manager

3 days ago

Toa Payoh, Singapore XIAOHONG INVESTMENT HOLDING PRIVATE LIMITED Full time

Provide leadership and direction to the mall management team, ensuring the smooth functioning of all operations
- Develop and implement operational policies and procedures to ensure the efficient and effective management of the malls.
- Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
- Prepare periodic mall performance report to the Management
- Coordinate operation programs, asset improvement work, tenants and operational support for the mall.
- Coordinate and work with the Marketing colleagues to execute the mall’s promotion and events
- Involve in building improvement / A&A / Fitting out / defect rectification works
- Monitor and manage the performance of contracts for compliance to the agreed service levels
- Plan and implement preventive maintenance works.
- Attending site inspections, supervising and liaising with contractors on maintenance and renovation works in the mall.
- Ensure the safety and security of the malls and implement emergency response protocols as needed.
- Coordinate with tenants in reinstatement/renovation works and ensuring they comply with specifications and building regulations
- Attend to tenants’ feedbacks and liaise with tenants to maintain good tenant-landlord relationship
- Perform any other task as assigned by immediate supervisor/ management.

**Requirement**
- Degree in Engineering (Electrical or Mechanical), Building or Facilities Management or equivalent.
- At least 5 years of experience in mall management or related field, with at least 10 years in a leadership role.
- Experience in property management or facility management in shopping mall or retail environment will be an added advantage.
- Exhibit strong leadership, people management and interpersonal skills.
- Able to work within tight timelines, resourceful and systematic in resolving problems.

**Job Types**: Full-time, Permanent

Pay: $4,500.00 - $6,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- Mall Operation: 3 years (required)

License/Certification:

- workpass (required)

Work Location: In person

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