Head of E-commerce Saas Product

3 days ago


Singapore SCI ECOMMERCE PTE. LTD. Full time

SCI Ecommerce is an ecommerce enabler that helps merchants and brands succeed on online marketplaces. We have grown exponentially in recent years and has existing partnerships with renowned Global Brands

Among 500 high-growth companies in Asia-Pacific, SCI Ecommerce has been recognized by Financial Time as the 3rd fastest-growing company of Asia Pacific in 2021. Furthermore, SCI had closed an S$88 million financing round after raising fresh capital funds from SEA former group president, EDBI, Alibaba co-founders, and other investors earlier this year.

SCI has the highest incentive and reward system in the industry with full transparency. We value our employees and appreciate their contribution to the company by including exciting and rewarding incentives as part of our company culture. You could be an important part of our ambition to become the No.1 E-commerce Solution Provider in Southeast Asia and a going-to-be Unicorn

What we are looking for:

- Think three moves ahead
- Have the aptitude to arrive at a logical solution to a given problem
- “Be like water”- Be brave to explore what lies beyond and flow around the obstacles
- Converting ideas into reality
- Look beyond lines and boxes to the mechanics of how work get done
- Go above and beyond
- Maximize your performance and fulfillment in an upbeat manner
- Have a game plan
- Be crystal clear on what you want and celebrating your wins along the way
- Responsible for building e-commerce SaaS products as part of group’s e-commerce enabling solutions and drive business growth
- Develop product strategy and vision for the next generation SaaS products, by market research, user survey, competitive product analysis etc.
- Own the entire product lifecycle from product design, roadmap planning, feature design, requirement definition, UI/UX design, prioritization, iteration planning, testing review, iterative product increment review and acceptance, production release etc.
- Lead a team of product managers to perform product team’s functions and serve as the role model
- Work with business and development teams to develop internal and external systems
- Maintain knowledge on products and services, recommend new products and features, and recommend enhancements if required
- Play the role of Product Owner in various Agile/Scrum teams
- Coordinate with various cross-functional teams to analyze product requirement document, product business plans and design strategies and facilitate approval for all senior management
- Organize various product workshops and design effective strategies and coordinate with various groups to assist in product development process and analyze all business requirements
- Create all business requirements documents and ensure compliance to product schedule
- Design user cases including user story, sample data, input and expected output
- Assist business leads to review financials of projects and analyze key business metrics, perform market research and usability tests, manage communication plans for projects and provide status reports to management
- Track product development progress, monitor health, facilitate clarifications and problem solving, discover issues, report status to senior management regularly
- Ensure the products are delivered on time, on quality and on cost
- Build trusting relationships with internal stakeholders, take on board their feedback, pair with customer insight and make decisions and articulate next steps
- Understand customer value, mode of its delivery and be an evangelist within the business for focusing on customer, to achieve customer success

**Requirements
- A diploma or bachelor’s degree in any field (or equivalent experience)
- At least 4 years of strong product manager experience in e-commerce, ideally in Southeast Asia
- In-depth knowledge of e-commerce and SaaS
- Experience in software development is a plus
- Experience in agile methodologies and working in agile teams is a plus
- Certificate of CSPO (Certified Scrum Product Owner) is a plus
- Strong reasoning, analytical and problem-solving skills
- Good PPT, diagramming and presentation skills
- Proven ability to work within a collaborative team environment
- Strong interpersonal and collaborative skills as well as highly effective communication skills
- Excellent communication skills
- Strong ability to work under pressure
- Passionate about the fast-paced and challenging nature of the industry and fit the DNA of the company’s culture and working environment

**Additional Perks**

We reward our employees with the “best in the industries” quarterly bonus and even reward performance beyond expectation. We provide a competitive medical coverage and dental benefits package. Come join us and get ready for our exciting group outings to end your day with fun and variety to the work week


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