Deskside Team Lead

2 weeks ago

Singapore ENNOVATEZ PTE. LTD. Full time

**Responsibilities**:

- Ensuring that daily IT operations and service delivery are properly executed.
- Managing all operations related to IT Helpdesk, IT Infrastructure, Operation team and service delivery.
- Monitor, control and support service delivery.
- Provide VIP support, including installation, troubleshooting, problem resolution and maintenance
- Maintain high performing service support functions including and IT Service Desk, Desktop Support and VIP Support
- Onsite Support Services
- Break fix support for end user equipment’s Install, Move, Add, Change
- On-site installations and uninstalls of hardware & software
- On-site troubleshooting and incident resolution.
- On-site delivery of adds, changes, moves, extensions, uninstalls.
- Permanent on-site 2nd level support.
- Deskside, break fix and IMAC support.Should have good troubleshooting skills ( Hardware and Software )

**Job Requirements**:

- Diploma/Bachelor’s degree in computer science / information technology or relevant field.
- Extensive VIP & Executives level support experience
- Extensive experience in IT service delivery
- Experience in onsite desktop and infra project management.
- Minimum of 2-3 years’ of experience as a Team Lead with direct people management role at the regional level
- Excellent customer and people relationship and communication skills
- Ability to manage and handle work related stress and pressure.
- Collaboration and team leadership abilities
- Critical thinking and problem solving skillsWorking location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

  • Deskside Team Lead

    6 days ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside Team Lead** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and software...

  • Deskside Service Team Lead

    8 hours ago

    Singapore ESCO PTE. LTD. Full time

    Job Summary The Deskside Services Team Lead leads the delivery of end-user support services across Singapore and other Southeast Asia sites. This role ensures operational excellence, manages vendor relationships, and drives continuous improvement in service delivery, asset management, and customer satisfaction.Key Responsibilities • Lead and manage a team...

  • Deskside Service Team Lead

    5 days ago

    Singapore ESCO PTE. LTD. Full time

    Job Summary The Deskside Services Team Lead leads the delivery of end‐user support services across Singapore and other Southeast Asia sites. This role ensures operational excellence, manages vendor relationships, and drives continuous improvement in service delivery, asset management, and customer satisfaction. Key Responsibilities Lead and manage a team...

  • Deskside, Team Lead

    5 days ago

    Singapore Stefanini, Inc Full time

    **To supervise and manage a regional team of IT deskside field support technical specialists to deliver effective day-to-day IT deskside support, advice, guidance, diagnosis, and timely problem resolution for users. This is an Asia regional role to be based in Singapore, to manage IT deskside outsourcing for an American Multinational Financial company...

  • Deskside/desktop Support Engineer

    2 weeks ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...

  • Deskside/desktop Support Engineer

    1 week ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...

  • Deskside/Desktop Support Engineer

    5 days ago

    Singapore Ennovatez Full time

    Deskside/Desktop Support Engineer We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities & Requirement: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting...

  • Deskside/Desktop Support Engineer

    2 weeks ago

    Singapore Ennovatez Pte. Ltd. Full time $40,000 - $80,000 per year

    Deskside/Desktop Support EngineerWe are looking for experienced junior full-time deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.Job Responsibilities & Requirement:PrimaryProvide level 2 End User Computing support and well verse in Windows OSGood Hardware and software troubleshooting skills for...

  • Associate Deskside Lead

    5 days ago

    Central Singapore Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Senior Deskside Support Engineer

    2 weeks ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **Senior Deskside Support Engineer (VIP Support)** We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Providing level 2 End User Computing support for VIP users both onsite and remote - Good...