Senior Deskside Support Engineer

2 weeks ago

Singapore ENNOVATEZ PTE. LTD. Full time

**Senior Deskside Support Engineer (VIP Support)**

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

**Job Responsibilities & Requirement**:
**Primary**
- Providing level 2 End User Computing support for VIP users both onsite and remote
- Good Hardware and software troubleshooting skills for PC.
- Break fix and IMAC support for end user deskside equipment
- Basic troubleshooting skills for MAC, IOS, and android devices.
- Handles asset and peripherals inventory management.
- Meeting room and AV equipment knowledge.
- Provide smart hands support for networks and servers
- Familiar with Service Desk ticketing systems and process.Able to support off hours or require to perform ad hoc duties as and when needed

**Job Requirement**:

- Diploma/Bachelor’s degree in computer science / information technology or relevant field.
- With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
- A good team player.
- Confidence with excellent interpersonal skills.
- Customer centric and focus on service excellence.
- Excellent problem-solving and multitasking skills.
- Good verbal and written English communication skills and ability to interact with other teams.Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

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