Deskside Service Team Lead
5 days ago
Job Summary The Deskside Services Team Lead leads the delivery of end-user support services across Singapore and other Southeast Asia sites. This role ensures operational excellence, manages vendor relationships, and drives continuous improvement in service delivery, asset management, and customer satisfaction. Key Responsibilities • Lead and manage a team of deskside engineers and support staff. • Oversee recruitment, training, performance reviews, and career development. • Foster a culture of accountability, collaboration, and service excellence. • Ensure deskside support services meet SLAs and KPIs. • Own and optimize processes for incident, problem, change, and asset management. • Act as escalation point for complex technical issues. • Develop and implement service plans aligned with business goals. • Coordinate with regional and global IT teams to ensure consistency and compliance. • Manage the deployment, maintenance, and lifecycle of IT assets. • Manage relationships with external service providers • Collaborate with internal stakeholders to align support services with user needs. • Oversee setup and technical support for meetings and events. • Ensure AV equipment and collaboration tools are operational and user-friendly. • Ensure adherence to IT policies, security standards, and audit requirements. • Maintain accurate documentation and reporting for service activities. Qualifications • Bachelor's degree in IT, Computer Science, or related field. • 5+ years of experience in deskside or IT support, with 2+ years in a leadership role. • Strong knowledge of ITIL, ServiceNow, and asset management tools. • Experience managing outsourced teams and vendor contracts. Skills & Competencies • Excellent leadership and people management skills. • Strong analytical and problem-solving abilities. • Effective communication and stakeholder management. • Ability to work in a fast-paced, multi-cultural environment. Preferred Certifications • ITIL Foundation or higher • Microsoft Certified: Modern Desktop Administrator Associate • CompTIA A+ or Network+
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Deskside Service Team Lead
5 days ago
Singapore ESCO PTE. LTD. Full timeJob Summary The Deskside Services Team Lead leads the delivery of end‐user support services across Singapore and other Southeast Asia sites. This role ensures operational excellence, manages vendor relationships, and drives continuous improvement in service delivery, asset management, and customer satisfaction. Key Responsibilities Lead and manage a team...
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Deskside Team Lead
2 weeks ago
Singapore ENNOVATEZ PTE. LTD. Full time**Deskside Team Lead** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and software...
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Deskside, Team Lead
1 week ago
Singapore Stefanini, Inc Full time**To supervise and manage a regional team of IT deskside field support technical specialists to deliver effective day-to-day IT deskside support, advice, guidance, diagnosis, and timely problem resolution for users. This is an Asia regional role to be based in Singapore, to manage IT deskside outsourcing for an American Multinational Financial company...
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Deskside, Team Lead
4 days ago
Singapore Stefanini, Inc Full time**To supervise and manage a regional team of IT deskside field support technical specialists to deliver effective day-to-day IT deskside support, advice, guidance, diagnosis, and timely problem resolution for users. This is an Asia regional role to be based in Singapore, to manage IT deskside outsourcing for an American Multinational Financial company...
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IT Deskside Services Engineer
1 week ago
Singapore DNLH resources Full timeDue to expansion, our client, a US listed multinational corporation and leader in its field, is seeking suitable candidates to join as IT Service Engineer (internal job title for Deskside Services Engineer). Job Summary The Deskside Services Engineer provides on-site technical support for end-user computing environments across the company's Singapore...
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IT Deskside Services Engineer
1 week ago
Singapore DNLH resources Full timeDescription Due to expansion, our client, a US listed multinational corporation and leader in its field, is seeking suitable candidates to join as IT Service Engineer (internal job title for Deskside Services Engineer). Job Summary The Deskside Services Engineer provides on-site technical support for end-user computing environments across the company’s...
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IT Deskside Services Engineer
5 days ago
Singapore DNLH resources Full timeDescription Due to expansion, our client, a US listed multinational corporation and leader in its field, is seeking suitable candidates to join as IT Service Engineer (internal job title for Deskside Services Engineer). Job Summary The Deskside Services Engineer provides on-site technical support for end-user computing environments across the company's...
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Deskside Service Engineer
3 days ago
Singapore ESCO PTE. LTD. Full timeJob Summary The Deskside Services Engineer provides on-site technical support for end-user computing environments across Singapore locations. This role ensures timely resolution of hardware, software, and network issues, and contributes to the overall stability and efficiency of IT operations. Key Responsibilities Set up and run meetings and events,...
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Deskside Lead
6 days ago
Central Singapore Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
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Deskside/Desktop Support Engineer
2 weeks ago
Singapore ENNOVATEZ PTE. LTD. Full timeDeskside/Desktop Support Engineer We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting skills for...
