Digital Channel Manager

Singapore
- Process, project and program management
- Global Wealth Management

**Job Reference #**
- 274757BR

**City**
- Singapore

**Job Type**
- Full Time

**Your role**
- Are you an incredibly organized person with an eye for detail? Do you have strong analytical skills? Are you a hands-on, dynamic digital professional with a “client-needs” thinking?
- We’re looking for someone:
- To be in the Digital Channel Management team overseeing and managing our digital offerings (both internal and client-facing), including managing the related front-to-back processes.
- To address regulatory requirements through collaboration with various control teams and our Agile delivery organization.
- Who has a “can-do” attitude and hands-on in rolling out various digital initiatives.
- With strong collaboration skills to partner with both internal stakeholders and external clients to address their needs and challenges and shape the digital offerings/roadmap.
- Who puts user experience (UX) / user interface (UI), driven by client insights as topmost priority.
- Who aim to create impact by simplifying and digitizing the related front-to-back processes.
- Who can communicate efficiently and provide regular updates to stakeholders and/or clients.
- Who strive to take up the challenge to exceed the Objectives and Key Results (“OKR”) given.

**Your team**
- You’ll be working in the Digital Channel Management Team based in Singapore managing digital offerings across GWM APAC.

**Your expertise**
- min. 7-8 years of relevant experience, explicitly digital channel management role or change management role in the banking industry is preferred, with a focus on driving and implementing medium-to-large size transformation within the organization.
- extensive experience in process re-engineering is an advantage, and experience in target operating model design, organizational design, and user experience (UX)/user interface (UI) design.
- proven outstanding stakeholder management and advisory experience and a proven ability to collaborate.
- exceptional analytical and problem-solving skills.
- excellent communication and presentation skills, convincing and trustworthy.
- strong attitude of work ownership, multitasking and delivery capability.
- a role model leader, coach, and mentor for junior employees.
- flexible in undertaking various program/project roles, leading small teams but also work independently.
- broad understanding of banking processes and have a general sense of risk awareness.
- experience in trade execution, asset transfers and corporate actions preferred.

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Recruiting Singapore

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.