Client Manager, Partner Sales

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**
- Responsibility for identifying, developing, and expanding processes for Channel Partners
- He/She will also be responsible for establishing best sales operation practices, ensure adoption across Functions and Business Units.
- Grow and nurture Channel Partners aligning with business strategies
- Consistent improvement on Channel Models & Framework

**Working at NTT**

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

**Core Duties and Responsibilities**:

- Responsible to achieve revenue & profit targets via channels sales prongs.
- Establish and maintain good relationships with channel partners.
- Responsible for all direct sales activities and project tenders for channel partners
- Recommend changes and improvements in channels sales support
- Responsible to understand and build solid relationships with the channel partners to develop more business opportunities.
- Capable of identifying opportunities, direct activity, reach/maintain the highest level of channel support.
- Uncover opportunities within the channel partners and build sales pipelines.
- Working and coordinating with other internal Divisions to delivery solution to customers.
- Coordinate and manage all dealings with the accounts, including customer relationships, sales, and post-sales activities.

**Qualification Requirements / Experience **(relevant skills)**:

- Specialization: Wholesales experience in the Telecoms industry focusing on Closed & Open Network Services,, Data Centre, Virtualization and IT Outsourcing services
- Minimum 5years relevant experience & industry
- Education: Business Degree holder in related fields

**What will make you a good fit for the role?**

**Job Role Competencies**
- Excellent interpersonal and communication skills especially presentation skills.
- Sound analytical and problem solving skills.
- Dynamic, self driven

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.