Customer Service Officer
2 weeks ago
**Department/Location**: Service Centre Department (SCD)
**Working Hours**
- Monday to Friday: 8.30 AM to 5.30 PM
**Locations and Position Maxwell**
**Duration of Assignment**
- **Start Date**: 23 December 2024
- **End Date**: 31 January 2025
**Responsibilities**:
As a **Customer Service Executive**at the Service Centre, you will:
- Provide in-person support to customers.
- Address customer queries, issues, and transactions professionally.
- Deliver accurate information and resolve concerns efficiently.
- Maintain a seamless and professional customer service experience.
- Adapt to various tasks and changing work demands.
**Requirements**:
- Strong communication skills, including active listening.
- Ability to deliver positive customer experiences in high-pressure or challenging situations.
- Must be able to stand for extended periods during working hours.
**Dress Code**
- **Professional Office Attire**: No T-shirts, jeans, sneakers, or casual wear allowed.
**Pre-Training Requirement**
- **Compulsory Paid Pre-Training**:Date**: TBA
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