Change Management Analyst

21 hours ago

Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

**About the Role**

We are seeking a dedicated and detail-oriented Business Analyst - Change Management & Change Enablement to join the Project Transformation Program Office. This role is pivotal in driving the successful transition of on-premises systems to evergreen, cloud-based products, alongside the implementation of a modern product management operating model.

You will partner with cross-functional product teams, leadership, and stakeholders to design and execute effective change strategies that enable business readiness, foster adoption, and support a smooth transformation journey.

**Key Responsibilities**

**Change Strategy & Execution**
- Collaborate with the Change Manager to develop and deliver a comprehensive Change Management Strategy and Plan.
- Conduct change impact analysis and stakeholder analysis to inform targeted change interventions.
- Design and implement change management initiatives, communication plans, and engagement activities to support transformation objectives.
- Facilitate training and upskilling for impacted teams and coach product teams to drive adoption.

**Stakeholder Engagement & Communications**
- Build and maintain strong relationships with product teams, leadership, and enterprise architects to align project objectives, key messages, and desired behavioral shifts.
- Develop and deliver high-impact communications for senior audiences.
- Prepare and facilitate roadshows, workshops, and other engagement activities to support change adoption.

**Business & People Readiness**
- Assess organizational readiness for the new product management operating model and facilitate smooth adoption.
- Provide advisory support on talent management, workforce transformation, and leadership capability development.
- Contribute to organization design, culture transformation, and behavioral change initiatives.

**Data-Driven Insights & Continuous Improvement**
- Leverage change management metrics, analytics, and feedback to refine strategies and interventions.
- Identify and proactively manage potential resistance, risks, and challenges with actionable mitigation plans.

**Qualifications & Experience**

**Required**:

- 2 years’ experience in Change Management or related fields (Talent Management, Human Capital, Organization Effectiveness).
- Strong understanding of transformation projects, particularly modernization of legacy systems (e.g., Mainframe technologies).
- Experience in stakeholder engagement, impact assessment, and adoption planning.
- Strong problem-solving, design thinking, and analytical skills.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to work both independently and collaboratively in a diverse, agile, and technology-driven environment.

**Preferred**:

- Relevant Change Management certification (e.g., PROSCI, ACMP).
- Experience in large-scale transformation within the public services sector.
- Familiarity with Cloud adoption or SaaS migration strategies.
- Strong facilitation skills for complex discussions with senior stakeholders.
- Experience designing and implementing capability development programs.
- Proven executive-level relationship management skills.

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