Business Analyst

24 hours ago

Queenstown, Singapore YTL PowerSeraya Pte. Limited Full time

COMPANY DESCRIPTION
YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators.

The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant.
- As at 30 Oct 2024, our registered generating capacity with EMA is 2,467.7 MW.

DESIGNATION : Business Analyst (Maternity Cover)

RESPONSIBILITIES
- Collaborate with cross-functional teams to identify inefficiencies and recommend IT-enabled solutions that enhance operational performance
- Act as an interface between business users and the technology team to align understanding of requirements and processes through meetings, discussions, and workshops
- Elicit and document requirements and develop acceptance criteria for system implementation and on-going enhancements
- Prepare test cases and provide UAT and go-live support to the business and technical team
- Define and own the Process Governance guidelines and framework, including process level hierarchy and process role descriptions in a document to enable and steer Business Process Management
- Review the Process Governance guidelines and framework to ensure it is up-to-date and relevant and provide support for Business Process Management execution, including training and awareness
- Act as an internal consultant and an advocate for Business Process Management including training and awareness
- Supports repository services for process documents within the entire organization
- Work with technology team managers to ensure that Technology Group business processes are documented, kept up to date and stored in the designated central repository

QUALIFICATIONS
- 2 to 3 years of relevant working experience in IT - Business Analysis, in both Agile and Waterfall environments.
- Adaptability to changes and uncertainties, including new projects, job scope, regulatory changes, and environment.
- Strong communication skills to effectively bridge the gap between business users and the technical team.
- Strong analytical and problem-solving skills to provide solutions to issues.
- Attention to detail and meticulousness.
- Articulates concepts, plans, policies and requirements clearly and concisely.
- Experience in customer-facing positions with direct interactions to manage and resolve conflicts and issues across different departments.
- Proven ability to plan and run small projects independently.
- Experience in conducting workshops with business teams to solve problems.
- Excellen time management, multi-tasking, and prioritization skills.

OTHER INFORMATION

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