Technical Delivery Manager

Job Title: Technical Delivery Manager

Key Responsibilities:
Drive delivery of digital banking solutions.

Lead software development lifecycle from design to deployment.

Manage and grow high-performing Agile squads.

Collaborate with business, technical, and vendor stakeholders.

Build team capabilities and foster engineering excellence.

Collaborate with engineering and product teams to define project scope, timelines, and deliverables.

Manage project risks, issues, and dependencies effectively.

Facilitate agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Track project progress and provide regular status updates to stakeholders.

Ensure adherence to quality standards and best practices throughout the development lifecycle.

Continuously improve delivery processes and team performance.
- **Overall Management**:

- Responsible for the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes Business, Contractor, Professional Services (Vendors) resources as well as Operations),
Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the Programme.
Identify and schedule Programme & Project / Workstream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs.
- **Stakeholder Management**: Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
- **Scope Management**: Manage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Programme Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar.
- **Project Governance**: Prepare Investment Approval requests and manage approval of Programme(s). Organise and facilitate PSC meetings, chair Project Working Group (PWG) meetings, including attendees from all required countries across the Region.
- **Risk and Issue Management**: Manage the overall Programme risk profile, track risk aging, work-through escalations, change governance and related issues. Implement the risk mitigation plans.
- **Process Adherence**: Partner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
- **Project Reporting**: Measure, monitor and report progress to stakeholders at various levels of organisation across the enterprise with the right quality and consistency in content. Implement Project & Programme communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
- **Pre-project Planning**: planning and managing the process with all key stakeholders to identify requirements for new projects and to manage the process up to the delivery of a project investment proposal to the Investment Committee.

**Requirements**:
Proven experience in technical delivery in large-scale enterprise environments.

Expertise in java.

Strong knowledge across architecture layers.

Agile (Scrum) delivery experience.

Experience managing 15-40 member teams.

Ability to lead and coach cross-functional teams effectively.