Patient Service Associate, Bmu

2 weeks ago


Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**Overview**

To manage the bed capacity of the organisation in providing bed allocation according to patient’s needs and choice of class based on urgency and type of admission.

Coordinate with various parties like the ambulance providers, nursing team and service associates for ambulance arrangement to fetch/send patients from/to hospitals, home and nursing home.

Ensuring communication between all parties involved in the process in bed planning and ambulance coordination is clear.

**Responsibilities**:

- Responsible for providing bed allocation services and administrative duties in BMU
- To be able to identify potential bed tight situation and activate bed tight measures
- To be able to identify potential bed tight situation and activate bed tight measuresy special requirements are communicated correctly
- To coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements ar communicated correctly
- To assist in collating statistics of bed request and ambulance transfers
- To answer phone calls in bed enquiries and respond to or follow up on bed/transfer requests and ambulance arrangements
- To assist in the preparation of management reports and provide statistics as and when required
- Provide administrative support
- Involve and engaged in ad-hoc projects
- Assist in preparation of materials related to bed planning and ambulance services
**Job Requirements**
- GCE O levels/A levels/Diploma from any discipline
- Prior healthcare experience will be added advantage
- Able to think on the move and, preferably, with good analytical skills
- Good communication and interpersonal skills
- Able to think on the move and, preferably, with good analytical skillsidays
- Proficiency Microsoft Office and Computer skills
- Able to communicate in mandarin language

No information added.



  • Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    Job Purpose Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering. **Responsibilities**: Primary duties and responsibilities (80%) - Pre-Admission Administration - Works...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    **Pre-admission Administration**: 1. Coordinate with AH Bed Management Unit (BMU), Community Nursing and Outpatient Clinicians, and liaise with patients for elective admission (or re-admission) cases. 2. Coordinate with AH BMU, clinicians, nursing to manage patients when elective admissions are cancelled. 3. Facilitate elective admission by providing phone...


  • Singapore RN Care Pte Ltd Full time

    Patient Service Associate (PSA) / Senior Associate (PSSA) front-line services include appointment scheduling, payment collection, communication with patients and caregivers, and financial counseling. Register patients for consultation - Attending to queries from both internal and external customers - Render assistance to patients when necessary - Collect...


  • Singapore National Skin Centre(S) Pte Ltd Full time

    Patient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary **Patient Service Associate** **Responsibilities** - Receive and screen patients arriving at the clinic - Perform full process of registration, administration and make appointments for patients. - Prepare referral letters and maintain proper filing system for...


  • Singapore HEY ROCKET PTE. LTD. Full time

    We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics at various public hospitals and instituition. As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of...


  • Singapore JOB LIONS PTE. LTD. Full time

    My client is a Hospital located at Central area. **Patient Service Associate (Department of Diagnostic Imaging)** **Contract (2 years)** Monday to Friday Earliest shift : 8.30am to 6pm Latest shift : 10.30am to 7pm 1 Saturday half day per month (8am to 12pm) As a Patient Service Associate, you will be the first point of contact for patients,...


  • Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...


  • Singapore National Healthcare Group Corporate Office (HQ) Full time

    Operational Processes Assist and support the Bed Management Unit (BMU) to plan, coordinate and provide efficient and clinically appropriate ward placement of all patients entering or transferring within the Woodlands Health Campus Hospital. To work with relevant stakeholders on the management of bed capacity based on operational needs Co-manage a group of...


  • Singapore CORE CONCEPTS PTE. LTD. Full time

    **About the role** Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients. **What you'll be doing** -...


  • Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Patient Service Associates (Outpatient Clinics) **Job Description**: You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms. Auto req ID 4664BR Job...