Client Service Representative
6 days ago
Support the Customer Service team with any and all support for the designated customer account to ensure Trident meets the necessary KPI/RTP
- Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines.
- Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools
- Produce/update tracking documents, notifying the account lead should deliverables timing become a concern.
- Schedule production resources where directed
- Release completed products in line with the agreed timelines
- Preparation of quotes and invoices for client billing
- Coach, mentor and support the development of junior staff within the designated client account, in accordance with client account requirements and applicable SWP.
- Identify and constructively raise issues with relevant team members, promoting best practice
- Support the Management team through the investigation of process improvements, making recommendations for process improvements
- Support the introduction of technology changes through system testing, communicating issues/potential issues
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
-
Client Service Representative
6 days ago
Singapore SYFE PTE. LTD. Full timeSyfe is one of the fastest growing digital investment platforms in APAC. We provide a holistic investment solution for retail users - from passively managed wealth portfolios which are personalized and diversified using proprietary algorithms to active trading of single stock securities. Our mission is to enable sophisticated investing at a low cost. In...
-
Client Service Representative
3 days ago
Singapore Rakuten Asia Full time**Rakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience.** **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...
-
Senior Client Service Representative
1 week ago
Singapore TOPPAN TRIDENT SINGAPORE PTE. LTD. Full timeWorking within the Client Service team, the Senior Client Service Representative is responsible for ensuring Trident are delivering against the agreed commercial contractual requirements whilst constantly seeking opportunities for continuous improvements. The Senior Client Service Representative will support the activities (day to day and development) of all...
-
Client Service Representative
2 weeks ago
Singapore Rakuten Asia Pte Ltd Full timeRakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience. **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...
-
Client Service Representative
2 weeks ago
Singapore StoneX Group Full timeOverview Class: Full-time AND Permanent Legal Entity: StoneX Financial Pte. Ltd. Report to: Senior Vice President - Head of Prime Services, UK Company Overview: Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices...
-
Representative, Client Service
3 days ago
Singapore The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Client Service Representative
2 days ago
SGP - Singapore Trident - K Sonoco Full time $40,000 - $60,000 per yearWe are looking for a suitable candidate to join our team in ThailandWorking within the Client Service team, the Client Service Representative (CSR) will undertake the day to day client account management requirements whilst delivering excellent customer service. The CSR will support the activities (day to day and development) of all junior individuals...
-
Client Service Representative
2 weeks ago
Singapore FARMZ PTE. LTD. Full timeFarmz Asia is on an ambitious mission to feed 1 million children with the right and most nutritious food. We are a premier Food and Nutrition School made up of highly qualified doctors, dietitian, nutritionists and chefs that teach people how to reverse the aging process, prevent chronic illnesses and avoid life-threatening diseases through simple 3 steps...
-
Singapore Anton Murray Consulting Full timeSingapore- Investment Banking- PermanentThe Client Services Representative will act as a dedicated point of contact for clients; providing a professional and efficient service and knowing the controls, procedures and regulations pertaining to F&O. CSR’s resolve all queries in a timely manner, and liaise closely with the Sales and Clearing teams to ensure...
-
Client Service Representative
2 weeks ago
Singapore StoneX Group Inc. Full timeOverview Role: Client Service Representative Company: StoneX Group Inc. Legal Entity: StoneX Financial Pte. Ltd. Report to: Senior Vice President - Head of Prime Services, UK Class: Full-time and Permanent Company Overview StoneX Group connects clients to global markets and talent to opportunity. With 4,500+ employees and over 300,000 clients, StoneX...