Representative, Client Service

2 days ago

Singapore The Bank of New York Mellon Corporation Full time

**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.

We’re seeking a future team member for the role of Representative to join our Corporate Trust
- Global Client Service team. This role is located in Singapore - Hybrid.

In this role, you’ll make an impact in the following ways:

- Provides quality support to clients with moderately complex transactions and processes on a daily basis.
- Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance.
- Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
- Reviews daily open items to ensure proper follow-up and closure. Assists junior colleagues in resolving outstanding issues.
- No direct reports. Provides guidance to less experienced staff. Responsible for the quality and completion of own work.

To be successful in this role, we’re seeking the following:

- High school/secondary school or the equivalent combination of education and experience is required.
- Bachelors degree preferred 1-2 years of total work experience preferred. Experience in financial services preferred

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP’s Climate Change ‘A List’

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

  • Client Service Representative

    6 days ago

    Singapore SYFE PTE. LTD. Full time

    Syfe is one of the fastest growing digital investment platforms in APAC. We provide a holistic investment solution for retail users - from passively managed wealth portfolios which are personalized and diversified using proprietary algorithms to active trading of single stock securities. Our mission is to enable sophisticated investing at a low cost. In...

  • Client Service Representative

    2 days ago

    Singapore Rakuten Asia Full time

    **Rakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience.** **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...

  • Senior Client Service Representative

    1 week ago

    Singapore TOPPAN TRIDENT SINGAPORE PTE. LTD. Full time

    Working within the Client Service team, the Senior Client Service Representative is responsible for ensuring Trident are delivering against the agreed commercial contractual requirements whilst constantly seeking opportunities for continuous improvements. The Senior Client Service Representative will support the activities (day to day and development) of all...

  • Client Service Representative

    2 weeks ago

    Singapore Rakuten Asia Pte Ltd Full time

    Rakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience. **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...

  • Client Service Representative

    2 weeks ago

    Singapore StoneX Group Full time

    Overview Class: Full-time AND Permanent Legal Entity: StoneX Financial Pte. Ltd. Report to: Senior Vice President - Head of Prime Services, UK Company Overview: Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices...

  • Client Service Representative

    2 days ago

    SGP - Singapore Trident - K Sonoco Full time $40,000 - $60,000 per year

    We are looking for a suitable candidate to join our team in ThailandWorking within the Client Service team, the Client Service Representative (CSR) will undertake the day to day client account management requirements whilst delivering excellent customer service.  The CSR will support the activities (day to day and development) of all junior individuals...

  • Client Service Representative

    2 weeks ago

    Singapore FARMZ PTE. LTD. Full time

    Farmz Asia is on an ambitious mission to feed 1 million children with the right and most nutritious food. We are a premier Food and Nutrition School made up of highly qualified doctors, dietitian, nutritionists and chefs that teach people how to reverse the aging process, prevent chronic illnesses and avoid life-threatening diseases through simple 3 steps...

  • Futures & Options Client Services Representative

    2 days ago

    Singapore Anton Murray Consulting Full time

    Singapore- Investment Banking- PermanentThe Client Services Representative will act as a dedicated point of contact for clients; providing a professional and efficient service and knowing the controls, procedures and regulations pertaining to F&O. CSR’s resolve all queries in a timely manner, and liaise closely with the Sales and Clearing teams to ensure...

  • Client Service Representative

    2 weeks ago

    Singapore StoneX Group Inc. Full time

    Overview Role: Client Service Representative Company: StoneX Group Inc. Legal Entity: StoneX Financial Pte. Ltd. Report to: Senior Vice President - Head of Prime Services, UK Class: Full-time and Permanent Company Overview StoneX Group connects clients to global markets and talent to opportunity. With 4,500+ employees and over 300,000 clients, StoneX...

  • Client Service Delivery Representative

    2 weeks ago

    Singapore Leaseweb Full time

    **Client Service Delivery Representative** The Leaseweb APAC team is growing quickly and looking for talented individuals to join us. **The Department**: The role of Client Service Delivery Representative is situated in the contract management team. This team is continuously adding value by delivering impeccable support on all contract related requests,...