Facilities Coordinator

1 day ago

Singapore PTS CONSULTING (SINGAPORE) PTE. LTD. Full time

PTS seeks a facilities coordinator for a high-profile multinational financial services client, based in modern offices in the CBD. The role also involves working front of house and administrative duties as well as acting as the coordinator for the in-house office facilities.
You should have a strong customer service ethos and practical problem-solving skills to ensure that both staff and clients have a smooth and trouble-free experience within the office environment. The facilities role requires good project management skills rather than detailed technical knowledge.

**Responsibilities**:

- Communicate with users in a helpful and timely manner regarding all facilities requests to ensure appropriate expectations are established.

Coordinate between users and relevant teams for internal workstation movements for new hires, transfers, necessary desk moves or termination.
- Perform daily inspections and walkthroughs to ensure clean, operational, and effective facilities including office equipment such as AV.
- Be able to deal with or assist with matters involving the Landlord.
- Plan, coordinate and monitor the execution of any office maintenance works.
- Prepare various reports for management review on bi-weekly, monthly and quarterly basis
- Handle facilities ad hoc issues, e.g. complaints regarding A/C, lighting, desks & chairs and similar
- Monitor performance of external vendors, liaise with both internal and external parties to ensure the deliverables are meet with the firm’s requirements such as building management.
- Knowledge of appropriate H&S requirements and associated risk management/safe working
- Handle any emergency incidents associated with the office or works.
- Participate and assist with the planning, coordination, and execution of different events.
- Will work with the office manager locally and report to the regional head of facilities, to make the office run efficiently and effectively.
- Communicate closely with payment team to ensure submitted invoices are processed
- Participate and assist in preparing the annual budget forecasting, review and monitor and manage the budget implementation throughout the daily operations

**Requirements**:
**Education and Experience**:

- Bachelor’s Degree (or similar) Facilities Management or similar and advantage
- Min 3-5 years of experience in administrative or customer service capacity recommended. Real estate or facilities management experience preferred. Must be comfortable with modern office technology and willing to learn if required.
- Relevant corporate membership is an advantage, ie SIFMA or others

**Skills and Abilities**:

- Strong interpersonal communication.
- Superior customer service orientation.
- Strong problem-solving skills.
- Strong organizational skills with the ability to plan and manage multiple tasks, establish priorities and meet deadlines.
- Exceptional oral and written communication skills (English).
- Takes ownership for all responsibilities and assignments.
- Proficiency with Microsoft Office and comfortable with office technology including AV systems

Other information
- 5 days a week onsite but must be prepared to assist outside of normal hours/days when required.
- Mobile allowance
- Medical insurance
- Corporate attire required

Previous applicants need not reapply. Any interview may be by video and/or in person.

Not Specified

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