Technical Analyst
1 week ago
Liaise extensively with external, internal clients and vendors.
- Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues.
- Successfully translate users’ requirements into use cases, technical solutions.
- Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements.
- Engage customers to explain the rationale of architecture’s selection, or other technical issues.
- Prepare system training programs and conduct training to the customers.
- Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome.
- Perform test briefing to the stakeholders and support UAT.
- Trouble-shoot system problems faced by the project team, customers and follow up till resolution.
- Conduct change impact analysis on customers’ requests in a change management lifecycle.
- Work with local and offshore teams to deliver projects on the technical aspects.
- Prepare solutions and proposal for pre-sales activities.
Requirements:
- Must have experience working in banking domain;
- Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
- Strong analytical skills and possess stamina in following up on issues reported till its resolution.
- Experience in issues/problems and change management processes.
- Ability in analysing system backend logs and performing data mapping and categorisation.
- Able to perform functional and backend testing activities and ensure traceability to requirements.
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details.
- Development skillset Java environment, well verse in Jira and SQL is an added advantage.
- Able to work under stringent timeline and exhibit commitment to project completion.
- Strong customer-service orientation and good presentation skills.
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