Call Centre Admin Officer

Our esteemed client is looking for Call Centre Officer. **Responsibilities**: - Handle inbound calls - Ensure referral cases are handled with care - Follow up with outstanding cases - Manage medical appointment booking for callers - Other administrative duty as required **Requirements**: - Min Nitec/Diploma in any recognized institution - Passionate in...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in handling...

**Call Centre Officers / CCTR Officers (36 Headcounts)** We have received industry recognitions for customer service excellence and innovation, with numerous wins in the CCAS (Contact Centre Association of Singapore) Regional Contact Centre Awards. Most notably, we won 6 Golds and 2 Silvers in the "Best In-House Contact Centre (Above 100 seats)" category...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...

government sector | call centre officer up to $2542 (office hours only)What requirements you'll need to be eligible What you'll be doing on the job Government Sector | Call Centre Officer Up to $2542 (Office Hours Only)Location: Bukit Batok / Havelock / Bedok Salary: Up to $2392 (Basic) + $150 (Monthly Incentives) + Medical Allowance ~ $2542Working hours:...

government sector | call centre officer up to $2600 (office hours only)What requirements you'll need to be eligible What you'll be doing on the job - Handle inbound calls regarding government related issues (Training provided)Customer Service Officer (Direct Contract)Contract SGD 5,000 - SGD 6,000 /Month Compliance Officer Full-Time SGD 3,000 - SGD 4,000...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**Call Center cum Admin** - Attending to inbound / outbound calls - To address customer issues and resolve them in a timely and efficient manner. - Ensure follow up on cases escalated - Provide administrative support assigned by Project Manager - Other ad hoc duties as assigned by Project Manager **Requirement**: Minimum N / O levels / Fresh graduate are...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...