Call Centre Admin

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters. - Preparation of...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,300 - $1,800 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 103734 **Job Views** 1 **Job Description**: Roles & Responsibilities **Responsibilities**: - Answering Incoming Carpark’s Intercom & General Phone Calls to Customer’s...

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise. - Conduct training for new staff on product knowledge. - Align, review and improvise on internal quality standards and...

**Call Centre** **Requirement** - Excellent communication skills - Excellent service-oriented & telephone etiquette - Preferable have experience in Customer Service / Call Centre - Attending to customer enquiries and appointment bookings - Well-versed in computer (Word & Excel) - Hard-working, good team-work & pro-active - Strong interpersonal & able to...

A leading automotive service provider in Singapore is seeking a dedicated Receptionist to manage customer calls, make service appointments, and assist service advisors. The ideal candidate will have experience in customer service, particularly in a call centre environment, and possess a positive attitude toward delivering high-quality service. This full-time...

Our esteemed client is looking for Call Centre Officer. **Responsibilities**: - Handle inbound calls - Ensure referral cases are handled with care - Follow up with outstanding cases - Manage medical appointment booking for callers - Other administrative duty as required **Requirements**: - Min Nitec/Diploma in any recognized institution - Passionate in...