IT Governance

4 days ago

Singapore Volt Singapore Full time

Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres.

My client is looking for a IT Governance & Compliance to support the gaming business within the company and the responsibilities for this role would be:

- You will have to work closely with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, resources, budget and timing for new initiative
- You will be managing the oversight on program execution and quality of deliverables
- Formulating a quality improvement plan to address the gaps identified
- Managing ticket and service delivery performance to continually improve the end-user experience and customer satisfaction
- Managing compliance with contractual T&Cs
- Uphold the quality of agreed SLAs and suggest any improvements wherever required
- Reviewing of existing policies and controls
- Provide support for internal/external audit and compliance related activities

The minimum requirements for this role are:

- Degree in Computer Science, Information Technology or other relevant fields
- 3 years of experience in service performance management or compliance officer role
- Experience in contract and vendor management
- Good knowledge of legal requirements and procedures
- Excellent in reporting skills
- Stakeholder management
- Presentation skills

This role with start off contractually for 12 months, it is a renewable contract.

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