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6 days ago
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
**Roles and responsibilities**:
- Responsible for building up human review processes and auto review processes on sellers, products, and content, including the optimization of machine learning to improve efficiency;
- Understand business needs and get sufficient background on moderation pipeline and policies. Create culturally appropriate labeling standards and work with the data labeling team to obtain large amounts of content for model training;
- Closely communicate with product teams to follow up on product iteration requirements and process improvements;
- Monitor and analyze the data of the market to understand the risks and make identification strategies accordingly to ensure the safety of our platform.
- Bachelor's degree or above;
- At least 3 years of hands-on and in-depth experience in moderation strategies;
- Strong interest in AI models (Computer Vision, Natural Language Processing, Optical Character Recognition, and Audio);
- Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
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