Manager, Internal Communications

**Company Description** “To be the most loved everyday food and groceries destination”**:

- that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

**What will be your mission?**
- Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
- Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
- Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
- Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
- Support internal communication from the management team through various channels
- Build a robust community of internal ambassadors to help build a strong engagement
- Measure results of internal communications efficacy and report in a timely fashion
- Manage and support issues management, when necessary
- Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists

**Qualifications**
- 8+ years of experience in internal communications, digital communications, change management
- Degree related to communications or digital communications is a plus
- Previous experience working in a communications position supporting People & Culture teams and advising senior leadership (C-level and D-team)
- Demonstrated experience in cross-departmental collaboration and project management
- Ability to anticipate potential reputational risks and issues, possess a strategic approach to problem-solving
- Agile, able to work independently, and thrives in a fast-paced environment
- Fluency in written and spoken English. Other APAC languages are a plus

**Additional Information**
- A dynamic and challenging working environment with a steep learning curve
- Responsibility from day one in the leading food delivery company in the world
- The opportunity to be part of a happy, high functioning and smart team
- Periodic fun, engaging company events & team activities
- A company committed to developing you personally and professionally.
- A vibrant and international team with diverse backgrounds from all over the world
- A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.