E-commerce Manager

3 days ago

Singapore Hyphens Pharma International Limited Full time

COMPANY DESCRIPTION
**Listed on the Catalist board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network covering additional jurisdictions like Hong Kong, Myanmar, Brunei, Cambodia, Oman, Bangladesh, South Korea and China.**

**The Group’s core business comprises the following segments: Specialty Pharma Principals, Proprietary Brands, and Medical Hypermart and Digital. Besides marketing and selling a range of specialty pharmaceutical products in selected ASEAN countries through exclusive distributorship or licensing and supply agreements with brand principals mainly from Europe and the United States, the Group also develops, markets and sells its own proprietary range of dermatological products and health supplement products. In addition, the Group operates a medical hypermart for healthcare professionals, healthcare institutions and retail pharmacies, to supply pharmaceutical products and medical supplies.**

DESIGNATION : E-Commerce Manager

RESPONSIBILITIES
**Job Overview**:
DocMed Technologies is a subsidiary of Hyphens Group leading the medtech revolution in Asia. This role is part of the digital leadership team that will grow the digital health assets within the group, and across Asia.

**Responsibilities and Duties**:

- The E-Commerce Manager is responsible for collaborating with cross-functional partners to manage all aspects of the E-Commerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies
- Regional E-Commerce strategy development and stakeholder buy-in - including annual budget planning, development of product range and digital roadmap, and quarterly strategic reviews.
- E-Commerce P&L and performance vs Budget, including full trading responsibility for the website
- Building and monthly reporting against growth KPIs
- Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into E-Commerce projects
- Build and direct a cohesive team of internal and external personnel to effectively develop E-Commerce solutions

QUALIFICATIONS

**Qualifications**:

- Business leader with 5-10 years regional experience, who has led a significant program within an organization through Business, Digital or IT transformation and has delivered real change in relation to the employee community; At least 5 years’ experience in a management position.
- Experience working in a highly dynamic and entrepreneurial environment with small and self-sufficient team.
- Having led a business from start-up to a larger scale.
- Experience in E-Commerce negotiations, pricing and promotion, inventory, and supply chain management, merchandising and catalogue management, retail Media and retail analytics.
- Experience launching a new business unit, or working in a start-up or early-stage environment where you had to define best practice is a plus
- Able to understand changing market dynamics, translating them into actionable strategies which can be embraced by the whole organisation to drive business growth.
- Experience working with E-Commerce, technology start-up, B2B or Pharmaceutical Industry.

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