Head of Operations

6 days ago

Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

Our client is a leading financial institution committed to delivering innovative financial services solutions, exceptional client service, and operational excellence. As part of their strategic growth and transformation, they are seeking an experienced and dynamic **Head of Operations**to lead and optimize the bank’s end-to-end operational functions. The Head of Operations is responsible for overseeing all banking operations including transaction processing, customer operations, back-office support, service delivery, and process improvement.

**Key Responsibilities**:

- Lead and manage daily operations across retail, corporate, and digital banking channels.
- Ensure timely and accurate execution of all banking transactions and operational processes.
- Oversee operational teams including payments, settlements, trade finance, account services, and contact center (if applicable).
- Design and implement operational strategies to improve efficiency, scalability, and cost-effectiveness.
- Drive process reengineering and automation to support digital banking initiatives.
- Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure high performance.
- Ensure operations are fully compliant with regulatory requirements, internal policies, and industry best practices.
- Identify and mitigate operational risks, implementing controls and audit readiness procedures.
- Liaise with Compliance, Risk, and Audit teams to ensure a robust control environment.
- Lead, mentor, and develop a high-performing operations team.
- Collaborate cross-functionally with technology, business units, compliance, and finance teams.Act as a key point of contact for senior management and external stakeholders on operational matters.

**Requirements**:

- Bachelor’s degree in Business, Finance, or related field (Master’s preferred).
- Minimum 10 years of experience in banking operations, with at least 5 years in a senior leadership role.
- Strong understanding of banking systems, payment infrastructures, operational risk, and regulatory requirements.
- Proven track record of leading large teams and implementing operational transformation initiatives.
- Excellent analytical, organizational, and decision-making skills.Experience with core banking systems, automation tools, and digital banking platforms is a strong advantage.

EA Licence No: 23S1615

  • Head of Operations

    2 days ago

    Singapore Anton Murray Consulting Full time

    Singapore- Asset Management- PermanentOur client is a leading Hedge fund with sizable operations in Singapore and offices throughout the Asia Pac region. They are now seeking a competent professional to take on the role of Head of Operations. Circa SGD $250k (depending on experience). This is an exceptional opportunity for an experienced Head of Operations...

  • Head Chef

    2 days ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    **COACH F&B IS NOW OPENED in RESORTS WORLD SENTOSA. LET’S COOK.** Coach is stepping up its presence into the F&B world, and we’re bringing a tight, no-fuss menu of American classics with us. This is not an overcomplicated, fine-dining kitchen—it’s a high-energy, small-but-mighty kitchen that puts out great food with precision and speed. Our food is...

  • Head of Operations

    6 days ago

    Singapore GCC EXCHANGE (S) PTE. LTD. Full time

    Primary Duties: - Develop and establish the remittance and money exchange business in Singapore. - Design and implement effective business strategies, plans, and procedures. - Set clear, comprehensive goals for performance and business growth. - Develop policies that promote the company’s culture, vision, and values. - Visit corporate customers and...

  • Head of Operations

    2 weeks ago

    Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Operations Head / Trade Finance About the Job Responsibilities Oversee daily operations, including areas such as Loans, Trade Finance, Deposits, and Remittances. Understand the business life cycle and provide prudent financial solutions to support companies' growth. Perform any other duties required to fulfill the responsibilities of this position, in...

  • Head of Culinary Operations

    3 days ago

    Singapore FOR THE LOVE OF PRATAS MANUFACTURERS PTE. LTD. Full time

    About Us At For the Love of Pratas Manufacturers Pte Ltd , we are passionate about redefining the local culinary landscape through quality, innovation, and consistency. As one of Singapore's producers of prata and related South Indian delicacies, we pride ourselves on upholding authentic flavours while continuously improving operational efficiency and...

  • Head of Operations

    2 days ago

    Singapore Sulzer Full time

    Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.We are looking for a Head of Operations (SEA) to join our team in Sulzer Singapore Pte Ltd.Your main tasks and responsibilities:Operations Strategy &...

  • Head of Operations

    1 week ago

    Singapore Hays Full time

    **Your new company** My client is a local start-up company that has since expanded their business to region countries in Malaysia and Philippines. They specialise in creating quality home products to improve your life at home. With their rapid growth in demand for their products, they are expanding their team and is looking for a Head of Operations to lead...

  • Head of Operations

    1 week ago

    Singapore KEBABS FAKTORY PTE. LTD. Full time

    Head of Operations – Kebabs Faktory Location: Singapore Industry: Halal Quick Service Restaurant (QSR)Type: Full-Time | Senior Leadership Role Kebabs Faktory is one of Singapore's fastest-growing Halal-certified QSR brands, known for bringing global flavours together in a modern, vibrant dining experience. We are expanding rapidly and are looking for a...

  • Head of Operations

    2 weeks ago

    Singapore St. John's Home for Elderly Persons Full time

    St John's Home for Elderly Persons is a Residential Home under the Ministry of Social and Family Affairs (MSF). We have been providing quality and compassionate care to seniors for over 60 years and will be transiting to a 174-bed Nursing Home under Ministry of Health in 2026. Job Summary We\'re seeking an experienced Head of Operations to lead our...

  • Operations Head

    6 days ago

    Central Singapore DR EMPLOYMENT AGENCY Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,400 - $3,600 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 144334**Job Views** - 1Roles & Responsibilities SCOPE OF WORK - To ensure our customers are always in focus and strive to make them smile. You are a good listener and able to support the...