Admin Assistant #farrer Road
2 days ago
**Working Hours**:
- Mondays, Tuesdays, Thursdays and Fridays: 7:00am to 4:00pm, inclusive of 45min lunch break
- Wednesdays: 7:00am - 3:30pm, inclusive of 45min lunch break.Service is not required on Saturdays, Sundays and gazetted public holidays.
**Skills**:
- Preferably have at least **3 years relevant experience**in providing frontline service as receptionist.
- Preferably have **experience working in a local mainstream school environment**in providing service at reception counter.
- **PC literate**.
- **People-oriented and have good interpersonal**skills.
- **Able to multi-task**and be composed under pressure.
**Job Scopes**:
**(A) Reception**:
- To provide **customer service**at the school’s General Office reception counter. This includes handling queries and requests from the public, staff and students.
- **Handle all incoming telephone calls**(including redirecting the calls to the correct personnel or take down messages where necessary).
- To **make telephone calls**to parents / students / customers / suppliers as directed by the school.
- To **follow the school’s standard operating procedures (SOPs)**closely (e.g. school safety and security SOPs and SOPs in handling late reporting students, injured/sick students, etc).
- To keep the reception area **neat and tidy**at all times.
- To be able to **multi-task effectively**, especially during peak hours: school arrival time, recess and school dismissal time.
**(B) Administrative Support**
- To provide **admin support**in areas of data collation, data-entry, operate office quipment and relevant online systems.
- **Set up and prepare rooms for meetings**(e.g. prepare hot water and beverages).
- To **follow the school’s SOPs**and provide **administrative support**together with the School Admin. Team.
- Play a role in the school **emergency exercise**s and other administrative/operational areas, which may be required from time to time.
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