Admin Assistant #Farrer Road
2 weeks ago
Working Hours:
- Mondays, Tuesdays, Thursdays and Fridays: 7:00am to 4:00pm, inclusive of 45min lunch break
- Wednesdays: 7:00am – 3:30pm, inclusive of 45min lunch break.
Service is not required on Saturdays, Sundays and gazetted public holidays.
Skills:
- Preferably have at least 3 years relevant experience in providing frontline service as receptionist.
- Preferably have experience working in a local mainstream school environment in providing service at reception counter.
- PC literate .
- People-oriented and have good interpersonal skills.
- Able to multi-task and be composed under pressure.
Job Scopes:
(A) Reception:
- To provide customer service at the school's General Office reception counter. This includes handling queries and requests from the public, staff and students.
- Handle all incoming telephone calls (including redirecting the calls to the correct personnel or take down messages where necessary).
- To make telephone calls to parents / students / customers / suppliers as directed by the school.
- To follow the school's standard operating procedures (SOPs) closely (e.g. school safety and security SOPs and SOPs in handling late reporting students, injured/sick students, etc).
- To keep the reception area neat and tidy at all times.
- To be able to multi-task effectively , especially during peak hours: school arrival time, recess and school dismissal time.
(B) Administrative Support
- To provide admin support in areas of data collation, data-entry, operate office quipment and relevant online systems.
- Set up and prepare rooms for meetings (e.g. prepare hot water and beverages).
- To follow the school's SOPs and provide administrative support together with the School Admin. Team.
- Play a role in the school emergency exercise s and other administrative/operational areas, which may be required from time to time.
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