Lead Business Analyst

1 week ago

Singapore Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- Regional Operations includes the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, Fraud, Logistics, Warehouse and Shopee Express.Regional Seller Operations sits at the intersection of strategy, data analytics and operations. The team is responsible for designing and implementing strategies, initiatives, tools and features that will help thousands of e-commerce sellers across our markets to scale their operations and grow their businesses on Shopee.We welcome data-driven problem-solvers and hustlers to be part of our energetic team. Data is core to our work - we work with large data sets to draw insights into sellers’ behaviour, deep-dive into their pain points and measure the effectiveness of our initiatives. But more than anything, we are passionate about problem-solving and creating an impact for our sellers.- Work with large data sets to distill insights into sellers’ behaviour using advanced data analytics tools (SQL, Python Pandas)
- Conduct industry analysis into policies, tools and initiatives to identify learnings that can be adapted to our users
- Develop a deep understanding of our sellers via face-to-face interaction with local teams and sellers
- Communicate ideas and findings in a logical and structured manner to senior management
- Conceptualise new tools and product improvements for sellers; collaborate with the Product team to translate these into business requirements and launch new products
- Project manage the rollout and adoption of initiatives and features, including coordinating testing, developing training material, reporting and tracking of impact

**Requirements**:

- Bachelor's degree in business or related field. Min 5 years of working experience in e-commerce, management consulting or business analytics background would be advantageous
- Strong data analytical skill sets; SQL and/or Python are highly desirable
- Prior team management experience preferred
- Ability to break down problems, draw insights from complex data and design practical and scalable solutions
- Interest to build broad capabilities in strategy, operations, data analytics and product design in the e-commerce industry
- Experience collaborating and working with multiple stakeholders from across teams and levels
- Ability to think critically and formulate the thoughts well in slides for presentation to management
- Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features

  • Business Analyst Lead

    4 days ago

    Singapore ACCA Careers Full time

    Join to apply for the Business Analyst Lead role at ACCA Careers Responsibilities Lead the business analysis efforts within Agile development teams, ensuring alignment with project goals and objectives. Collaborate with stakeholders to understand business needs and translate them into actionable requirements. Facilitate workshops, interviews, and meetings to...

  • Lead Business Analyst

    6 days ago

    Singapore Ascenda Loyalty Full time

    **Nice to meet you! We are Ascenda.** Ascenda is a global provider of innovative loyalty solutions and operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner powering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end solutions to address the most meaningful challenges...

  • Lead Business Analyst

    2 weeks ago

    Singapore BNKNXT CONSULTING PRIVATE LIMITED Full time $120,000 - $180,000 per year

    Role DescriptionWe are seeking a highly experienced Lead Business Analyst with strong expertise in Temenos Transact (T24) to join our Singapore team. This role involves leading requirement gathering, solution design, and functional delivery across multiple T24 modules, while working closely with stakeholders and technology teams to ensure successful...

  • Business Analyst

    2 days ago

    Singapore Novel Sunkris Business Solutions Pte Ltd Full time

    **Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...

  • Business Analyst Lead

    2 weeks ago

    Singapore ACCA Careers Full time

    Updated: 5 days ago Overview Lead the business analysis efforts within Agile development teams, ensuring alignment with project goals and objectives. Collaborate with stakeholders to understand business needs and translate them into actionable requirements. Responsibilities Lead the business analysis efforts within Agile development teams, ensuring alignment...

  • Business Analyst Lead

    2 weeks ago

    Singapore ACCA Careers Full time

    Description Updated: 5 days ago Overview Lead the business analysis efforts within Agile development teams, ensuring alignment with project goals and objectives. Collaborate with stakeholders to understand business needs and translate them into actionable requirements. Responsibilities Lead the business analysis efforts within Agile development teams,...

  • Business Analyst, Lead

    1 week ago

    Singapore THOMSON MEDICAL PTE. LTD. Full time

    The Business Analyst Lead (Healthcare) will play a vital role in Thomson Medical's digital transformation project. You will lead the business analyst team in collaborating with cross - functional teams, including IT, operations, and medical professionals, to gather requirements, analyse business processes, and translate them into innovative technology...

  • Business Analyst Lead, It

    1 week ago

    Singapore WIISER Full time

    **Job Summary**: **Key Responsibilities**: - **Requirements Gathering and Analysis**:Lead the process of gathering business requirements through workshops, interviews, surveys, and other elicitation techniques. Analyze and prioritize requirements based on business value and feasibility. - **Technical Specifications**:Translate business requirements into...

  • Lead Business Analyst

    1 week ago

    Singapore Tech Aalto Pte ltd Full time

    **Role: Lead Business Analyst (Wealth Management Domain)** **Key Responsibilities**: - **Requirement Gathering and Translation**: Facilitate effective communication between parties and translate requirements into clear and concise specifications, ensuring alignment with business objectives and technical feasibility. - **Feasibility Studies and Workshops**:...

  • Lead Business Analyst

    2 weeks ago

    Singapore Thoughtworks Full time

    What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future‐focused solutions on the other? This in‐between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be...