Admin Coordinator
7 days ago
Sales Coordinator (Admin)
**JOB PURPOSE**:
Be part of the ambassador team for both Ramada and Days Hotel. Provide administrative and customer support to the sales team, working as a team towards the yearly revenue goal. Set up and maintain department’s filing system, database management, business tracing system, Sales & Catering Management System,work closely with other related departments to ensure smooth workflow within the hotels.
**PRINCIPLE ACCOUNTABILITIES**:
**1. **To provide general administration duties and customer support for the S&M department.
**2. **Responsible in monitoring and updating the various systems related to S&M department including Fidelio Opera Sales & Catering.
**3. **Lanyon, Go Leads and My Portal. My Portal need to be checked minimum 3 times a day.
**4. **Ensures smooth flow of inter-department information so that support services can be provided for S&M.
**5. **Ensures that the filing of contracts, processing of reservations and new business leads are accurate and efficient.
**6. **To follow up all enquiries, preparing proposals where necessary and facilitating site inspections with potential clients.
**7. **Handles Tele-sales enquiries and conduct targeted telesales when required.
**8. **Attend site inspection and entertainment when required.
**9. **Create and maintain the department database (Corporate and Leisure)
**10. **Responsible for month-end report submission and any other ad-hoc reports
**11. **All other matters related to the Sales department when required
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