Customer Service Executive

1 week ago


Central Singapore MIRAGE AESTHETIC PTE. LTD. Full time

**Immediate Vacancies**
- Basic $3,000 with _yearly increment_
- High Commission
- AWS bonus
- Bonus 2 times a year
- Annual leave up to 21 days (Sunday & Public Holiday off)
- Medical and Insurance Coverage
- Central working location
- Next to MRT Station
- Meals Provided
- Exclusive Staff Benefits on our aesthetic treatments
- Opportunity to embark on Outlet Supervisor Grooming Program

Job Responsibility
- Provide first level of support and customer service
- Require to listen, probe to clarify and understand customer needs
- Escalate problems or issues promptly and resolve customer queries
- Building rapport with clients from provided leads and sources through phone calls and text
- Administrative duties as required
- Send reminders to clients for upcoming appointments

Job requirement
- Minimum 1 Year(s) of experience in Similar Position
- Good interpersonal and communication skills
- Able to commit retail hours
- Able to converse in English and Mandarin (to answer Chinese-speaking enquiries)
- Requires a sense of urgency
- Able to work independently with mínimal supervision
- Good team player, positive attitude and willing to learn

Interested Participants please submit your CV

**Job Types**: Full-time, Fresh graduate

Pay: $3,500.00 - $4,800.00 per month

**Benefits**:

- Additional leave
- Food provided
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Holidays
- Shift system
- Weekend availability

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)
- Beauty Industry: 1 year (preferred)

Work Location: In person



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