Technical Support Engineer

6 days ago


Clementi, Singapore CrimsonLogic Pte Ltd Full time

Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
- Perform and execute user service request in accordance to QMS standard.
- Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc
- Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc)
- Day-to-day data center Physical Security Controller to maintain proper security within the data centre
- Maintains and monitors usage of storage media, stationery, etc
- Generate inventory and statistical reports
- Must be willing to work 24x7 shifts
- Required G50 Clearance
- Any other duties as and when assigned

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,300.00 per month

**Benefits**:

- Cell phone reimbursement
- Employee discount
- Health insurance
- Parental leave
- Professional development
Schedule:

- Day shift
- Night shift
Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Virtual interviews due to Covid-19.

Work Remotely:

- No


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