IT Lead

**IT LEAD (DIGITAL AND PATIENT SOLUTIONS), ASIA**

At AstraZeneca we believe in the potential of our people and that you’ll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. AstraZeneca is one of only a handful of pure-play biopharmaceutical companies to span the entire value chain of a medicine from discovery, early
- and late-stage development to manufacturing and distribution, and the global commercialisation of primary care, specialty care-led and specialty care medicines that transform lives. Our primary focus is on three key areas of healthcare: Cardiovascular and Metabolic disease (CVMD); Oncology; and Respiratory, Inflammation and Autoimmunity (RIA). We are also active in the Infection, Neuroscience and Gastrointestinal (ING) disease areas.

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Our ambition is to be pioneering in health care industry in identifying suitable technology to help patients.
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Asia Area Commercial consists of India, Korea, Taiwan, Singapore, Malaysia, Thailand, Philippines, Indonesia and Vietnam. We have a total of about 3,400 employees and a revenue of close to 1.000M USD. Asia Area is a dynamic, collaborative and fast-growing business. Note that China/HK, Japan and Australia/NZ are not in scope for this role.

**Background of the Role**

At AstraZeneca, our IT & Digital organisation is pushing the boundaries of technology to enable the digitisation and transformation of the business. We are focused on smoothing the patient and HCP journey through Digital Innovation and supporting the growth of the business through impactful launches, field effectiveness and digital/multi-channel capabilities - all founded on deep partnerships with our business colleagues.

The role, reporting into the IT & Digital Director for Asia, will be responsible for a mix of foundational technologies and innovative solutions for doctors, patients and stakeholders in our ecosystem. Asia Area has made significant progress in our digital maturity in recent years, with the company regularly featuring at the top of rankings for digital HCP engagement. Now, with all our foundational digital channels working well, we are looking to enable advanced Omnichannel campaigns and push the technological boundaries on how we support our patients.
- Hold full accountability for the area’s digital and patient technology strategy and direction; digital in this case refers to technologies that are used to support engagement with our external stakeholders (doctors, patients, governments etc.)
- Combine demand from both local markets and global teams to create a balanced strategy and program portfolio.
- Take the lead in Asia to upskill the business on digital concepts, technologies and best practices; Omnichannel and patient support technologies.
- Ensure the business takes a long-term approach to digital initiatives, including advertising, technology updates and future content-planning.
- Enable a greater visibility within the business on digital analytics and value generated.
- Develop a short-term plan and long-term roadmap to deliver quantifiable business success through digital for the market.
- Coordinate with the Heads of IT in each market and the other regional service-line technology leads to ensure the alignment of global and regional initiatives and strategy.
- Ensure business satisfaction of digital is high, based on regular engagement surveys with the commercial / medical teams and leadership.
**Essential for the role**
- Bachelor's degree or relevant business qualification
- Proven experience in the development and launch of digital (marketing) initiatives
- Deep experience of understanding (external) customer journeys and designing new customer experiences
- Entrepreneur, proactive mindset with excellent business awareness and understanding
- Excellent team-working skills (especially in a culturally diverse, demanding environment) and a willingness to get alongside issues, provide clear direction and drive results
- Strong track record of delivering Digital solutions with clear outcome metrics
- Ability to develop and create compelling business cases to promote new technologies and outcomes to the business
- Strong communication and influencing skills
**Desirable for the role**
- Experience in the Pharmaceutical or similar industry
- Experience of developing partnerships with the digital and startup ecosystems
- Experience managing teams, with excellent team-working skills (especially in a culturally diverse environment) and a willingness to get alongside issues, provide clear direction and drive results
- Ability to Identify and deliver POCs of innovative technology solutions
- Leader within Pharmaceutical thought