Vice President, Markets Support Specialist

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

The team drives and facilitates the change agenda for Futures and Options and OTC Cleared Operations. The team works with ETD BAU teams based in Chicago, Charlotte, Chester, London and Singapore, other Operations teams, Front Office partners and Technology to deliver Enterprise and Regulatory change programs, new business ideas and operational excellence improvements ensuring cross product and efficient solutions are delivered with no impact to risk or stability. ETD Operations have embarked on an ambitious program to refresh their end-to-end technology platforms.

**Responsibilities**:

- Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions
- Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation
- For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting
- Produce high quality program reporting, including capture and maintaining projects in Bank of America program management tool. Present program status in existing governance routines.
- Provide ad hoc support across Change book of work

**Requirements**:

- Experience of having worked on change initiatives with strategic deliverables (required)
- Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization
- Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or Clearing Operations, or previously worked in a supporting BAU process
- Experience with interacting on technical change with external Exchange relationship managers and
- associated technology teams
- Serve as central point / catalyst for change and sustainable quality
- Experience in technical process re-engineering and improvement
- Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential
- Experience in driving process forward independently whilst seeking steer and guidance as and when necessary

**Other Qualification**
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.