Customer Service Call Centre Agent

**Key Responsibilities**: - Make outbound calls to individuals regarding hospital bills and related inquiries. - Provide assistance and information on billing processes, payment options, and insurance claims. - Handle customer queries and concerns with professionalism and empathy. - Ensure accurate documentation of conversations and transactions in our...

**Key Responsibilities**: - Make outbound calls to individuals regarding bills and related inquiries. - Provide assistance and information on billing processes, payment options, and insurance claims. - Handle customer queries and concerns with professionalism and empathy. - Ensure accurate documentation of conversations and transactions in our systems. -...

Job DescriptionCustomer· Assist SingHealth Call Centre Manager to oversee and manage SGH Appointments Call Centre· Support and implement Call Centre strategies effectively to achieve set objectives· Responsible for ensuring service level and Key Performance Indicator of Call Centre from multi channels (phone and non-phone) are met.· Promote service and...

Key Responsibilities:Handle outbound and inbound calls from individuals regarding medical bills and related inquiries with professionalism.Provide assistance and information on billing processes, payment options, and insurance claims.Ensure accurate documentation of conversations and transactions in our systems.Collaborate effectively with team members to...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Description** - Manage all inbound and outbound calls in a timely and professional manner - Attend alarm signals and fault call reported...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Description** - Manage all inbound and outbound calls in a timely and professional manner - Attend alarm signals and fault call reported...

**Responsibilities**: - Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent - Able to communicate fluently in English and at least one other language to attend to non-English speaking...

The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions inclusive of internal staff pertaining to general enquiries and emergency activations with the highest service quality and operational standards.Your duties...

**Job Overview**: **Key Responsibilities**: - Handle inbound and outbound calls related to car park issues and other services. - Provide calm and professional support to drivers, even in challenging situations. - Log customer inquiries, issues, and resolutions accurately in the system. - Coordinate with internal teams to resolve parking or facility-related...

**Key Responsibilities**: - Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism. - Provide assistance and information on billing processes, payment options, and insurance claims. - Ensure accurate documentation of conversations and transactions in our systems. - Collaborate effectively with team...