Department Assistant

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

Administration department is the owner of Support Services of the company, which provides competitive administrative services to the business departments and employees.

Primary responsibility of this role is to work as department assistant, providing a wide range of complex administrative and secretarial support duties to the department leaders. The role also acts as administrative executive to help oversee office operations and administrative staff members.
- Provide high quality secretarial and support services to the leaders;
- Provide proactive calendar support for the leaders, evaluate and prioritise meeting requests (internal and external), streamline meetings and engagement to ensure increase in effectiveness and productivity with the aim of delivering a coordinated approach across the team and broader business;
- Accompany leaders on business trips around the world, including but not limited to China, South East Asia and UK, on a frequent basis;
- Manage and coordinate travel and visit arrangements and logistics, including development of itineraries, background / country briefings, flights, visas, accommodation and expenses;
- Organise team meetings and work retreats for the department to improve team cohesiveness and organizational commitment;
- Support day-to-day business operations including but not limited to office maintenance, letters collection, visitors reception, to ensure efficient and smooth running of the office.
- Coordinate with workplace security team and streamline workplace security process to create a safe work environment;
- Bachelor's degree, 5 - 8 years of substantial work experience as department or executive assistant, at least 5 years of work experience in a high-growth global technology company (substantial work experience in China preferred);
- Proficient in speaking, understanding and writing English and Chinese, including specialised terms unique to the technology industry, because they are commonly-used languages within the company and with external clients;
- Willing and able to travel frequently, and on short notice;
- Experienced in organising and managing international travel for senior management of the department;
- Excellent planning skills, including attention to detail, information organization, timeline tracking, and communication and collaboration cross-functionally;
- High degree of motivation, initiative, flexibility and personal integrity;
- Ability to work autonomously with mínimal supervision, remain calm under pressure and in a sometimes-high pressure and fast-paced operating environment.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.