IT Support Engineer

6 days ago

Singapore Xcellink Pte Ltd Full time

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.
**Roles & Responsibilities**:

- Critical On-Site IT Support: Provide first-level on-site IT support on a 24x7 rotational shift, including public holidays (10 am to 10 pm / 10 pm to 10 am), ensuring operational uptime of essential systems.
- Troubleshooting & Escalation: Investigate and resolve issues, providing timely updates to the Project Manager on major escalations.
- Proactive System Monitoring: Perform daily health checks and inventory assessments to prevent downtime and ensure all systems and devices are fully operational.

**Why Join Us?**:

- Gain hands-on experience managing and maintaining advanced biometric devices crucial to national security.
- Sharpen your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments.
- Learn to navigate SLAs and KPIs, vital for ensuring top-tier service delivery.
- Grow into a leadership role, overseeing a team responsible for providing IT support services in critical environments.
- Shift Allowance: Be rewarded with shift allowances for working on a rotating schedule.
- Transport Allowance: Receive a transport allowance to cover your commuting needs.
- Standby Allowance: Standby duties are compensated with a standby allowance.
- Public Holiday Pay: Earn additional pay for public holidays.

If you're driven by the challenge of maintaining essential systems that keep the nation running, and want to develop your career in IT support, this is the opportunity for you

**Requirements**:

- Operational Experience: Prior exposure to IT operational environments is advantageous.
- Team-Oriented: Strong collaboration skills and the ability to support your colleagues in a fast-paced environment.
- Self-Starter: Ability to work independently and take ownership of your tasks.
- Qualifications: Certification in Nitec, Higher Nitec, or a Diploma, ideally with an IT focus.
- IT Enthusiast: A passion for IT Service Management and a willingness to work rotational shifts.

**Benefits**:
In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

- Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
- Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
- Familiarity with the fundamental scope of work typically delivered in IT Support Services.
- Ability to work under time-sensitive situations.
- Career progression to Lead a team in providing IT Support Services.

  • Desktop Support Engineer

    3 days ago

    Singapore Advance Global IT support Full time $28,800 - $54,000 per year

    Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **We’re Hiring - Desktop Support Engineer** **About Us**: At **Total IT Global**, we elevate digital journeys with cutting-edge innovation to achieve the vision of ‘the enterprise of the future’. With a comprehensive portfolio of hardware and managed IT services, we enable high-growth enterprises through complex digital transformations across the...

  • Desktop Support Engineer

    5 days ago

    Singapore Power It Services Full time

    _Job Description : _ - Proven work experience as a Desktop SupportEngineer or Field services Technical Support Engineer - Must possess the proven ability to install andconfigure new IT equipment, perform PC Refresh, deploy new hire installs ofequipment, PC moves, retirement and pickup of devices set for retirement. Wipedrives with proper tool before...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Desktop Support Engineer

    5 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    5 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Engineering Lead, Custody

    7 days ago

    Singapore Support Full time

    About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional‐grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever!". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum...

  • Desktop Support Engineer

    5 days ago

    Singapore IT Solution Pte Ltd Full time

    Desktop Support Engineer IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in the Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT services, providing one-stop solutions for our clients. We are a young and dynamic company specializing in IT solution...

  • IT Engineer

    6 days ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time

    Company Allinton Engineer & Trading Pte Ltd Designation IT Engineer Date Listed 27 Oct 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Immediate Start, For At Least 3 Months Profession IT / Information Technology Industry Computer and IT Location Name 331 Jalan Besar, Singapore Address 331 Jln Besar, Singapore...