E-commerce Online Sales Executive

1. We are looking for a dynamic and hands-on **eCommerce Executive**to manage our full e-commerce operations across various online marketplaces such as **Shopee, Lazada, Tiktok, Amazon, own e-store**, and more. You will be responsible for end-to-end execution—from **product listing, digital marketing, campaign management, and new product development to final product launch**. You will also play a key role in **driving sales performance**and **executing the company’s e-commerce growth strategy**.

2. This role is ideal for someone with **strong operational capabilities**, **digital marketing know-how**, and a genuine **passion for e-commerce**.

Key Responsible for the assigned sales target & budget and also to achieve profitability from the online business.

**Product Listing & Marketplace Management**
- Create, update, and optimize product listings across all e-commerce platforms (titles, descriptions, images, SEO, pricing).
- Ensure listings are accurate, competitive, and aligned with brand identity.
- Monitor stock levels, pricing, and performance analytics on each platform
- Handle inquiries, reviews and disputes on platforms.

**Marketing Campaigns & Promotions**
- Plan and execute online campaigns (e.g., 9.9, 11.11, Black Friday, payday sales) across platforms.
- Work with in house/external graphic designers and advertising agencies to develop banners, product visuals, and digital assets.
- Utilize platform tools (e.g., Lazada Sponsored Solutions, Shopee Ads, Facebook Ads) to drive traffic and conversions.

**New Product Development & Launches**
- Work closely with product development to develop new creative ideas and concepts for the new online product campaigns, aligned with company branding and marketing strategies.
- Conduct competitor analysis and market research to identify gaps and trends. Oversee go-to-market strategy, including pricing, positioning, listing, and soft/hard launches.]

**Sales & Performance Management**
- Monitor and report on marketplace KPIs (traffic, conversion rate, CTR, revenue, returns).
- Forecast and plan for online demand and promotions. Work with finance/ops teams to reconcile sales, returns, payments, and platform fees.

**E-Commerce Strategy & Execution**
- Implement the company’s e-commerce strategy to increase brand presence, customer engagement, and sales.
- Recommend and test new growth channels (e.g., TikTok Shop, Live Commerce, Social Selling).
- Stay current with platform algorithm changes, e-commerce trends, and customer behavior.

**Job Requirements**

**A. Qualification/ Education Requirements**:
A1. Diploma/Degree in E-commerce, Business, Marketing, Communications, or related field.

A2. Strong understanding of marketing principles, digital marketing, and market research techniques.

**B. Work Experience Requirements**:
B1. At least 1 -2 Years of hands-on experience in e-commerce operations (preferably with multiple platforms).

B2. Proven ability to manage end-to-end product lifecycle on platforms like Shopee, Lazada, Amazon, Shopify, and TikTok Shop.

**C. Key Competencies/ Crucial Behavioural Requirements**:
C1. Sales oriented to achieve sales target & budget. Ever hungry for business.

C2. Passion for e-commerce, tech trends, and digital innovation.

C3. Responsible, detail-oriented, self-starter, and able to work under tight deadlines.

C4 Familiarity with Shopify, WooCommerce, or other custom store backends is advantageous.

C5. Strong time management, multitasking skills, and attention to detail.
C6. Self-motivated, resourceful, and able to work independently.

C7. Required Language: Mandarin & English, **fluent in spoken and written.**

**D. Other Requirements (if any)**:
D1. Proficiency in tools like Excel/Google Sheets, Photoshop/Canva, and e-commerce back-end dashboards.

D2. Solid understanding of e-commerce analytics, marketplace algorithms, and campaign performance.

D3. Experience with live-streaming campaigns, affiliate marketing, or CRM tools (e.g., Klaviyo, Mailchimp) is a plus.

D4. Basic HTML, SEO, or marketplace API understanding is a bonus.

D5. Strong communication skills & a team person.