Senior Manager

2 days ago

Singapore Prudential plc Full time

Senior Manager - Process Excellence

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This strategic role is a key member of the Process Excellence team, reporting into the Director of Process Excellence and is responsible to establish a robust process excellence framework, and lead the process improvement of key identified processes in partnership with process owners within HR.

The role is responsible for leading the practice to:
Simplify: Build new and reengineer existing processes

Standardize: Create processes with global standards with LBU customization

Digitalize: Move processes away from manual to digital driving economies of scale & skill.

**Key Responsibilities**:

- Develop, implement, and continuously review process excellence initiatives to enhance the productivity of HR processes, aligned with strategic HR goals.
- Establish process excellence framework and best practices for HR.
- Manage a team of service design vendors providing direction and feedback on key deliverables.
- Benchmark HR processes across latest innovation and industry standards and deploy the learning in our ecosystem.
- Collaborate with key partners across HR COEs, Risk, Business Units, and IT to identify potential areas of process improvement. ensure alignment and buy-in on process excellence projects and outcomes.
- Utilize a variety of process improvement tools and techniques, such as Lean Six Sigma and Value Stream Mapping.
- Lead process improvement projects, including mapping current and future state processes, identify process gaps and inefficiencies in HR procedures, propose and implement effective solutions.
- Support in onboarding HR technology to map process automatically and convert that into business requirements in partnership with other HR COEs.
- Develop metrics and reports to monitor process performance and measure the impact of process changes.
- Provide trainingto key partners across HR COEs on process excellence concepts, tools, and techniques to build their capabilities.
- Develop and maintain strong relationships with key stakeholders to drive continuous improvement.

**Skills & Requirements**:

- A bachelor's degree or higher in HR/ Engineering or a related field.
- At least 10+ years of experience in business process improvement or process optimization roles.
- Strong track record of driving process improvements and delivering value.
- Knowledge of, and practical experience in, multiple research and user testing techniques to elicit valuable information from users (e.g. customer journey-mapping, usability testing)
- Certification in process excellence methodologies, such as Lean Six Sigma, TOC, or BPM
- Strong strategic thinking, problem-solving skills
- Experience designing and leading workshops to brainstorm, collaborate across multi-disciplinary teams.
- Strong communication and project management skills, with the ability to engage with senior stakeholders and manage multiple projects.
- Proficient with Project Management tools, Microsoft Office and Visio.

Job ID 24060342

  • Analyst

    3 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Main Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...

  • Associate

    3 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to build the franchise of the business in the region. This hands-on role will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee presentations. Main...

  • Associate

    3 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore. This is a hands-on role and requires an understanding, background, and genuine desire to drive best in class performance. This person will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee...

  • Technical and Research Director

    1 week ago

    Singapore SENIOR INTERNATIONAL HOLDING (SINGAPORE) PTE. LTD. Full time

    **Qualifications**: - Bachelor’s degree in Engineering, Computer Science, or a related field (Master’s or Ph.D. preferred). - At least 2 years of experience in a senior technical or research role, with a proven track record of leading teams and managing complex projects. - Strong leadership and team management abilities. Deep understanding of current...

  • Operations Manager

    2 days ago

    Singapore Ju Eng Home for Senior Citizens Full time

    **Key Responsibilities 1. Operations Oversight: - Manage and coordinate all aspects of daily operations within the nursing home, including housekeeping, maintenance, food services, and security. - Develop and implement operational policies, procedures, and protocols to ensure smooth workflows and optimal efficiency. - Monitor key performance indicators...

  • Admin Executive Pa

    2 days ago

    Singapore SENIOR INTERNATIONAL HOLDING (SINGAPORE) PTE. LTD. Full time

    **Job Descriptions**: - As the Executive Assistant, oversee all work or personal matters pertaining to the Chairman and CEO with efficiency and promptness. - Organize and synchronize meetings, appointments, and events for the Chairman and CEO. - Coordinate comprehensive travel and accommodation arrangements for the Chairman and CEO as well as other company...

  • Procurement Executive

    1 week ago

    Singapore Ling Kwang Home For Senior Citizens Full time

    **Job Description**: This person will assist Senior Procurement Executive to carry out the responsibility for planning, executing, and purchasing general equipment, goods, and services at the most competitive prices for the Company. - Conduct sourcing, evaluation and procurement of goods, services and medical consumables in the most cost-effective manner. -...

  • Store Assistant

    5 days ago

    Singapore Ju Eng Home for Senior Citizens Full time

    We are currently seeking a dedicated and organized individual to join our team as a Store Assistantat Ju Eng Home for Senior Citizens. As a member of our support staff, the Store Assistant will play a crucial role in ensuring the efficient operation of our facility by managing inventory, overseeing deliveries, and maintaining a well-organized and stocked...

  • Assistant Director of Nursing

    3 days ago

    Singapore Ling Kwang Home For Senior Citizens Full time

    We are looking for an experience and self-driven Assistant Director of Nursing (ADON) to aide Director of Nursing in managing the day-day operations of Ling Kwang Home for Senior Citizens in accordance with the current Ministry of Health, Singapore Nursing Board and Agency for Integrated Care guidelines and regulation. ADON is to provide dynamic leadership...

  • Events Associate

    3 days ago

    Singapore RSVP Singapore The Organisation of Senior Volunteers Full time

    RSVP Singapore is looking for an energetic and enthusiastic individual to support its events and activities. **Responsibilities**: - Plan and coordinate events, roadshows and programme activities - Provide Event Management support including planning, budgeting, liaison with relevant parties, actual day execution and post event follow-ups - Brainstorm new...