Shift Lead

7 days ago

Singapore VEGANFOODS GLOBAL PRIVATE LIMITED Full time

**VeganBurg **is the world’s first plant-based burger joint. We are committed to serving up the new generation with incredibly delicious and amazing looking burgers made with 100% plant-based love.

Do you enjoy interacting with customers? Are you able to work in a fast-paced environment? If yes, we want you

**We are looking for an enthusiastic and pleasant individual to **join our Planet Heroes as a VeganBurg Shift Lead (Lead Warrior) **.

**Responsibilities**:

- Responsibly open the store during opening shifts and close the store during closing shifts; maintain complete awareness and accountability, ensuring the safe and a store access is kept safe and private.
- Responsibly handle cash floats, ensuring safe access is not shared with anyone other than Leads and Managers.
- Receive inventory and compare invoices to order, checking for accuracy and signing off when done.
- Working independently, perform opening and closing procedures as per Shift Lead Travel Paths and ensure that all duties are completed by team prior to shift handover.
- Acting as MOD in the absence of a manager, conduct morning huddles to set daily objectives and expectations.
- Perform stocktaking and make new orders/adjustments to orders as indicated in Travel Path.
- Ensure that each customer consistently receives high-quality food service; respond to any customer complaint to gain positive reviews and/or feedback.
- Maintain a safe, secure, and healthy environment by following and enforcing sanitation standards and procedures; comply with legal regulations and secure revenues.
- Maintain ambiance by controlling lighting, background music, and monitoring food presentation and service
- Drive sales through up selling and seasonal promotions.
- Follow House Rules at all times and ensure that co-workers on your shift do the same.

**Requirements**:

- At least 1 year of shift lead experience or in a similar role.
- Flexible schedule with the ability to work nights, weekends and holidays as needed.
- Ability to read, write, speak and understand English.
- Strong communication skills with customers, vendors, co-workers and managers.

**Why VeganBurg?**
- We are a purpose-driven and community-oriented organization. Join us to start giving back to society
- We support your career aspirations, professional development and continuous learning.
- Staff Incentive and Referral Programmes.
- Staff meals provided.

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