Attendee Manager

**A culture of purpose: Where will your BCD M&E career take you?**

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you

**Attendee Manager**
We are looking for an Attendee Manager to join our dynamic team. In this client facing role, you will plan smaller meetings and optimize online registration process and strategies. We are looking for a confident and effective collaborator, communicator and who thrives in a high paced, multi-project environment. You will work on all types of in-person and virtual events.
In addition to planning smaller events you will also assist other meeting planners by managing the attendees for large customer facing events as well as Executive Team hosted conferences, meetings and programs of 200 - 5000+ attendees in size. Travel as well as out of normal business hours working will be required, supporting some of our clients’ events.

**Your responsibilities**
- Manage all aspects of program planning and closeout
- Source/contract vendors
- Consult with customer on event parameters, dates, and locations
- Lead the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel
- Create a seamless attendee experience
- Create and distribute client-facing communication/documents
- Adhere to all deadlines, turnaround timelines & compliance requirements
- Provide on-site support to include on-site registration, food & beverage, sleeping room coordination, meeting space management, offsite venues, and caterers.
- Support team with accounting and / or administrative projects when applicable
- Be a proactive, engaged and collaborative member of the meetings & events team

**You're good at**
- Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure.
- Cvent, Microsoft Office Suite (particularly Excel), Apple iOS
- Effective time management and communication
- Being collaborative, big picture and inclusive problem solving
- Paying attention to details and are highly organized
- Being proactive and anticipating next steps or potential set backs
- Providing superior customer service. You go above and beyond and understand the importance in ensuring event attendees have the best experience possible.

**You might also have**
- Cvent or Cvent Flex hands on registration and reporting experience
- Degree in Hospitality or related program
- Fresh graduates are welcome to apply. It is important to have a good attitude and an appetite to learn

**What we offer you**
- A culture of purpose where we are invested in your happiness and career growth
- Competitive salary and benefits package

**How to apply**

**Get to know BCD M&E**:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.

**_This position is not open to third-party recruiting agencies._**

LI-KW1

LI-LZ1