Email & Admin Specialist

6 days ago


Bukit Merah, Singapore Hospilite - Singapore Full time

**Responsibilities**:

- Identify customer needs and provide accurate, valid, and complete information.
- Track and follow-up on all customer requests to ensure high level of customer satisfaction.
- Work closely with other departments to resolve issues and improve customer support strategies.
- Document customer interactions for future reference.

**Requirements and Skills**
- Proven customer support experience, preferably in a similar role.
- Strong written communication skills with keen attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Customer-centric mindset with a high level of empathy and patience.
- Working knowledge of customer service software and databases.

In this role, you'll be more than a support specialist. You'll be a customer advocate and a problem-solver.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person


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